Remote Member Services Associate - Entry Level

AIL

Riverside

Remote

USD 40,000 - 90,000

Full time

8 days ago
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Benefits offered by this job

Remote work
Warm leads provided
Weekly paychecks
Unlimited earning potential
Medical premium reimbursement
Online training
Leadership support
Performance incentives
No overhead costs
Union representation
70 years in operation

Job summary

American Income Life / Globe Life is expanding its remote Member Services team and seeks motivated professionals who help customers understand life, health, and accident insurance options. As a Member Services Representative, you will work with warm leads, schedule virtual consultations, conduct needs-based conversations, and explain benefits clearly.

Training and ongoing support are provided. This is a contractor role, fully remote, with commission-based compensation and opportunities for

Qualifications

  • Experience in customer service or sales roles.
  • Excellent verbal and written communication skills.
  • Strong listening skills and ability to understand needs.
  • Attention to detail and follow-through.
  • Comfort with online tools and remote work environments.

Responsibilities

  • Build rapport with prospective clients and members.
  • Schedule virtual consultations.
  • Conduct needs-based conversations.
  • Explain benefit options in a clear, professional way.
  • Follow up to answer questions and provide support.
  • Participate in training, coaching, and team development.

Skills

Customer service
Sales
Clear communication
Active listening
Detail oriented
Remote work

Tools

CRM software
Video conferencing tools
Online scheduling tools

Job description

American Income Life / Globe Life is expanding its remote Member Services team and seeks motivated professionals who help customers understand life, health, and accident insurance options. As a Member Services Representative, you will work with warm leads, schedule virtual consultations, conduct needs-based conversations, and explain benefits clearly.

Training and ongoing support are provided. This is a contractor role, fully remote, with commission-based compensation and opportunities for

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