Remote Loss Prevention Response Specialist

London Drugs Limited; Richmond; On-site; CAD 45,000 - 55,000; Full time

Benefits offered by this job

Comprehensive medical and dental coverage

Company matched RRSPs

Employee Discount Program

Job summary

A leading Canadian retail chain is seeking a Response Centre Specialist to monitor locations and ensure safety protocols are maintained. The role requires a current security worker license, and experience with security systems is essential. Candidates should possess strong customer service skills and the ability to manage critical incidents professionally. This full-time position involves a flexible schedule, including evenings and weekends, and offers a comprehensive benefits program including medical coverage and employee discounts.

Qualifications

• Possess a current provincial security worker license with a security guard designation.
• Basic working knowledge of computers and security systems.
• Understanding of criminal code sections applicable to Loss Prevention.

Responsibilities

• Monitor company locations via remote systems.
• Respond to incidents and ensure complete documentation.
• Conduct daily assigned compliance audits.

Skills

Customer service skills

Time management

Ability to maintain confidentiality

Education

Current provincial security worker license

First Aid & W.H.I.M.I.S. training

Education in criminology, emergency management or related field

Tools

CCTV systems

Computer systems

Access control systems

Job description

A leading Canadian retail chain is seeking a Response Centre Specialist to monitor locations and ensure safety protocols are maintained. The role requires a current security worker license, and experience with security systems is essential. Candidates should possess strong customer service skills and the ability to manage critical incidents professionally. This full-time position involves a flexible schedule, including evenings and weekends, and offers a comprehensive benefits program including medical coverage and employee discounts.