Remote Inside Sales Representative – 2 years experience required

Rogers; Rural Municipality of Rockwood; Hybrid; CAD 74,000 - 91,000; Full time

Benefits offered by this job

3 weeks vacation

Job summary

Ducks Unlimited Canada (DUC) is seeking a Systems Analyst / Project Coordinator to split time between systems analysis and project coordination. You will gather requirements, analyze current processes, coordinate IT projects, and work with vendors to deliver data-driven solutions.

The role reports to the Director of IT and requires 5+ years of relevant experience, a college diploma in a related field, and onsite presence 1–3 days/week at HQ (Oak Hammock Marsh). Hybrid work model offered.

Qualifications

• Minimum 5 years in systems analysis and project coordination.
• College diploma in Business Analysis, Information Systems, Computer Science, Project Management, or related discipline; undergraduate degree asset.
• PM certification (CAPM, PMP) or BA certification (CBAP, CCBA) would be asset.
• Experience supporting IT projects via BA activities, requirements gathering, and cross-functional collaboration.
• Strong documentation, communication, and workshop facilitation skills.
• Onsite presence at HQ (Oak Hammock Marsh) 1–3 days per week as needed.

Responsibilities

• Gather and document business requirements and user needs.
• Analyze and improve business processes; develop functional specs.
• Support evaluation and selection of technology solutions; vendor demos and cost analyses.
• Plan and track IT project schedules; manage risks, issues, and dependencies.
• Coordinate testing (UAT) and release activities; ensure successful delivery.
• Define data requirements; deliver dashboards and data-driven insights (Power BI).
• Ensure governance, security, and regulatory compliance alignment.

Skills

Systems analysis

Project coordination

Stakeholder management

Documentation

Workshop facilitation

Education

College diploma in Business Analysis/IT/PM

Undergraduate degree asset

Tools

Power BI

Jira

Asana

MS Project

Azure DevOps

Job description

Position Details

Full Time Permanent, Vacant Position
Starting at $82,500, (based on a 35-hour work week and commensurate with individual education and experience, as it relates to the position).
Hybrid at DUC head office located at Oak Hammock Marsh near Stonewall, MB
Closing Deadline: Position open until filled

What You Will Do

Reporting to the Director of IT, the Systems Analyst / Project Coordinator splits their time evenly between systems analysis and project coordination for Ducks Unlimited Canada (DUC). On the analysis side, they gather and document business requirements, analyze current-state processes, evaluate vendor solutions, produce functional specifications, coordinate user acceptance testing, and build deep business knowledge of DUC's conservation and fundraising programs. On the coordination side, they plan and track IT project schedules, coordinate cross-functional IT teams and vendors, maintain project documentation, manage risks and issues, and report status to stakeholders.

Key responsibilities include but are not limited to

• Partner with stakeholders across conservation, science, fundraising, marketing, finance, and operations to gather business requirements, document user needs, and recommend technology solutions that support organizational goals.
• Analyze and improve business processes by identifying gaps, mapping future-state workflows, and developing functional specifications and solution designs for IT initiatives.
• Support the evaluation and selection of technology solutions and SaaS platforms, including RFP/RFI development, vendor assessments, demonstrations, and cost-benefit analysis.
• Coordinate and support IT projects from planning through implementation, maintaining schedules, tracking risks and dependencies, facilitating meetings, and providing regular project status updates.
• Collaborate with business users, vendors, and the IT team to manage testing, release activities, system integrations, and change communications to ensure successful project delivery.
• Define reporting and data requirements and partner with technical teams to deliver meaningful dashboards, insights, and data-driven solutions that improve decision-making.
• Promote strong governance, security, and compliance practices by ensuring solutions align with organizational standards and regulatory requirements, including privacy and information security obligations.

Requirements

• A minimum of 5 years of experience in systems analysis and project coordination.
• A minimum of a college diploma in Business Analysis, Information Systems, Computer Science, Project Management, or related discipline. An undergraduate degree in a related discipline is an asset.
• Project Management certification (e.g., CAPM, PMP) or business analysis certification (e.g., CBAP, CCBA) would be considered an asset.
• Demonstrated experience supporting IT projects through business analysis, requirements gathering, process improvement, documentation, and collaboration with cross-functional teams, vendors, and stakeholders.
• Strong systems analysis skills, including facilitating workshops, documenting user stories and functional requirements, configuring business applications, coordinating UAT, and developing reports and dashboards using tools such as Power BI.
• Proven project coordination experience, including project planning, resource and vendor management, risk identification, release coordination, and the use of project management and agile tools such as Jira, Asana, MS Project, or Azure DevOps.
• Strong written communication skills to prepare business cases, requirements documents, solution designs, project plans, status reports, testing materials, and documentation.
• Demonstrate strong professional judgment, initiative, and accountability in managing analysis and project coordination activities.
• Strong analytical skills with the ability to learn new technologies and translate business needs into effective technology solutions.
• Will be required to be onsite at HQ (Oak Hammock Marsh) between one and three days per week as operational requirements dictate.

Assets

• Familiarity with PMI / PMBOK, PRINCE2, or comparable project management frameworks would be considered an asset.
• Experience supporting geographically distributed teams is an asset.

What We Offer

• 3 weeks' vacation with paid personal and sick days