Remote Inbound Contact Centre Agent

MCI; Invermay; Remote; CAD 35,000 - 50,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Career Growth

Paid Training

Job summary

A leading BPO company is seeking Work From Home Inbound Contact Centre Agents to provide empathetic customer support. Responsibilities include responding to customer calls, assisting with inquiries, and providing accurate product information. Candidates should have a high school diploma, strong communication skills, and a reliable internet connection. This position offers flexible work arrangements and various benefits including paid time off and health insurance.

Qualifications

• Must be 18 years or older.
• Previous outbound sales or call center experience preferred.
• Reliable internet connection and a quiet home office setup.

Responsibilities

• Receive and respond to inbound customer calls.
• Assist with inquiries, complaints, and service requests.
• Provide clear and accurate information about products and services.

Skills

Verbal communication

Listening skills

Time management

Ability to work independently

Education

High school diploma or equivalent

Job description

A leading BPO company is seeking Work From Home Inbound Contact Centre Agents to provide empathetic customer support. Responsibilities include responding to customer calls, assisting with inquiries, and providing accurate product information. Candidates should have a high school diploma, strong communication skills, and a reliable internet connection. This position offers flexible work arrangements and various benefits including paid time off and health insurance.