Remote Inbound Call Center Rep – Customer Support

MCI; Invermay; Remote; CAD 30,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Paid Training

Life Insurance

Career Growth Opportunities

Job summary

A leading Business Process Outsourcing company is seeking a Remote Inbound Call Center Representative. You will be responsible for answering customer inquiries, providing information about products, and documenting interactions. Previous customer service experience is preferred. The role requires strong communication skills and the ability to work independently in a remote environment. Competitive benefits including paid time off and health coverage are included.

Qualifications

• Must be 18 years or older.
• Previous customer service or call center experience preferred.
• Ability to work independently in a remote setting.

Responsibilities

• Be the first point of contact for customers seeking assistance.
• Answer incoming calls promptly and professionally.
• Document customer interactions in the system.

Skills

Strong communication skills

Active listening skills

Education

High school diploma or equivalent

Job description

A leading Business Process Outsourcing company is seeking a Remote Inbound Call Center Representative. You will be responsible for answering customer inquiries, providing information about products, and documenting interactions. Previous customer service experience is preferred. The role requires strong communication skills and the ability to work independently in a remote environment. Competitive benefits including paid time off and health coverage are included.