Remote Call Center Specialist — Customer Support (Canada)

MCI; Invermay; Remote; CAD 21,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Life Insurance

Career Growth Opportunities

Paid Training

Job summary

A leading Business Process Outsourcing company is seeking Remote Call Center Representatives to offer outstanding customer support from home. Responsibilities include answering customer inquiries and documenting interactions. Applicants should be at least 18 years old, have a high school diploma, and possess strong communication skills. Competitive compensation, paid time off, and health benefits are provided.

Qualifications

• Must be 18 years or older.
• Previous customer service or call center experience preferred.
• Reliable internet connection and a quiet workspace.

Responsibilities

• Answer inbound customer calls in a professional manner.
• Assist with inquiries, complaints, and service-related issues.
• Document customer interactions and feedback.

Skills

Strong verbal communication

Active listening skills

Ability to work independently

Education

High school diploma or equivalent

Job description

A leading Business Process Outsourcing company is seeking Remote Call Center Representatives to offer outstanding customer support from home. Responsibilities include answering customer inquiries and documenting interactions. Applicants should be at least 18 years old, have a high school diploma, and possess strong communication skills. Competitive compensation, paid time off, and health benefits are provided.