Remote Implementation Specialist & Business Analyst

Harris Computer; New Brunswick; Hybrid; CAD 75,000 - 120,000; Full time

Benefits offered by this job

RRSP matching program

Employee stock purchase plan

Health Insurance from day 1

3 weeks of vacation and 5 personal days

Job summary

Join a leading software solutions provider as an Implementation Specialist / Business Analyst. In this fully remote role, you will engage with clients to understand their business needs, configure software solutions, and provide comprehensive training, ensuring they realize the full potential of the software. Your contributions will enhance the efficiency and responsiveness of local governments in managing permits and licenses.

Qualifications

• 5+ years of software configuration and/or end-user training experience preferred.
• Exceptional analytical abilities and strong business analysis skills.
• Outstanding oral and written communication skills.

Responsibilities

• Understand client business requirements and configure the software to meet those needs.
• Facilitate discovery sessions and document requirements.
• Conduct training sessions for end-users.

Skills

Business analysis

Process mapping

Gap analysis

Software configuration

Client service

Education

Post-secondary education in technology-related discipline

Job description

Join a leading software solutions provider as an Implementation Specialist / Business Analyst. In this fully remote role, you will engage with clients to understand their business needs, configure software solutions, and provide comprehensive training, ensuring they realize the full potential of the software. Your contributions will enhance the efficiency and responsiveness of local governments in managing permits and licenses.