Remote Global Instructional Design Manager

caseware; Canada; Remote; CAD 110,000 - 150,000; Full time

Benefits offered by this job

Flexible work options

Remote opportunities

Generous time off

Competitive benefits

Career growth

Job summary

Caseware is seeking a Manager, Instructional Design to lead the design and delivery of high-quality, standardized product education content that supports global product adoption and customer success. This role heads a team of instructional designers and multimedia creators, establishing global standards, templates, and workflows that enable scalable, reusable learning content.

Working closely with Product, Professional Services, Product Training, and SMEs, this role ensures complex technical

Qualifications

• No explicit qualifications listed in the posting.

Responsibilities

• Lead the design and delivery of high-quality, standardized product education content for global product adoption and customer success.
• Own learning strategy execution, content quality, and consistency across digital formats.
• Head a team of Instructional Designers and multimedia creators, establishing global standards and templates.
• Collaborate with Product, Professional Services, Product Training, and SMEs to translate complex knowledge into learner-focused education.

Job description

Caseware is seeking a Manager, Instructional Design to lead the design and delivery of high-quality, standardized product education content that supports global product adoption and customer success. This role heads a team of instructional designers and multimedia creators, establishing global standards, templates, and workflows that enable scalable, reusable learning content.

Working closely with Product, Professional Services, Product Training, and SMEs, this role ensures complex technical