Remote Field Claims Advisor – Property (Vancouver)

Gore Mutual Insurance; Vancouver; Hybrid; CAD 65,000 - 115,000; Full time

Benefits offered by this job

Health benefits

Dental insurance

Disability insurance

Retirement plan matching

Paid time off

Job summary

Gore Mutual Insurance is seeking a Field Claims Advisor to manage property claims in the Vancouver area. Working remotely from home, with occasional in-office attendance, you will investigate, document, and settle losses while coordinating with customers, brokers, and internal teams.

You will leverage your 5+ years of property adjusting experience and knowledge of 1st party coverages to assess risks, manage reserves, and ensure compliant, high-quality service.

Qualifications

• Minimum 5 years property adjusting experience.
• Minimum 3 years experience as a Field Adjuster.
• In-depth understanding of building damage scoping practices.
• Detailed knowledge of 1st Party Property Coverages.
• Strong communication skills and de-escalation methodologies.
• Excellent customer service with multiple stakeholders.
• Experience interpreting contracts and law; financial analysis a plus.

Responsibilities

• Manage assigned claims within the designated territory, setting clear expectations with customers, coordinating vendor involvement, and ensuring timely, high-quality claim attendance and service delivery.
• Investigate and document losses thoroughly, including site inspections, photo capture, recorded statements, damage summaries, sketches, and collection of all required documentation.
• Assess coverage and exposure, identifying limitations, subrogation and fraud opportunities, completing loss reserving, issuing payments as required, and sending underwriting risk alerts.
• Administer claim requirements and controls, providing required forms and communications, maintaining accurate file notes and tracking, and escalating issues as needed.
• Perform additional duties as required in support of effective and compliant claims handling.
• Conduct rotational field attendance within territory to manage claims efficiently.
• Gather, review, and provide all required claim documentation and information.

Skills

Property adjusting

Field adjusting

Communication

De-escalation

Time management

Contract law

Financial analysis

Xactimate familiarity

Tools

Xactimate

Job description

Gore Mutual Insurance is seeking a Field Claims Advisor to manage property claims in the Vancouver area. Working remotely from home, with occasional in-office attendance, you will investigate, document, and settle losses while coordinating with customers, brokers, and internal teams.

You will leverage your 5+ years of property adjusting experience and knowledge of 1st party coverages to assess risks, manage reserves, and ensure compliant, high-quality service.