Remote Donor Data & Analytics Lead (Raiser’s Edge)

World Animal Protection; Canada; On-site; CAD 75,000 - 92,000; Full time

Benefits offered by this job

Remote-first

Flexible location Ontario

Summer Wellness Week

Benefits from Day 1

Work-life balance

Growth opportunities

Job summary

World Animal Protection Canada seeks a Database Analytics Manager to lead donor data across Raiser's Edge and integrated fundraising systems. You will ensure data integrity, reporting, and compliance while translating data into strategic insights for campaigns and organizational decisions.

You will report to the Senior Manager, Digital Strategy and Engagement and manage the Database Coordinator, collaborating with finance, communications, and global teams to optimize data flows and analytics.

Qualifications

• 5+ years of database management experience, ideally with Raiser's Edge.
• Strong analytical and reporting skills with experience using Power BI or similar tools.
• Advanced Excel skills and confidence working with large data sets.
• Experience managing integrations, imports, exports, and fundraising data flows.
• Experience using or managing workflow automation tools (Power Automate).
• Strong attention to detail and commitment to data accuracy and systems integrity.
• Proven experience managing and coaching a Database Coordinator.
• Strong leadership skills with ability to provide clear direction and support to team members.
• Ability to manage multiple priorities and work collaboratively across teams.
• Strong communication skills with ability to present insights clearly to technical and non-technical audiences.

Responsibilities

• Lead the management, optimization, and strategic oversight of Raiser's Edge and related fundraising systems.
• Act as the strategic lead for donor data operations, ensuring the database remains accurate and actionable for fundraising and decision-making.
• Directly manage and coach the Database Coordinator and provide oversight for database operations.
• Oversee gift processing, donor data management, reconciliation support, and tax receipting processes for accuracy and compliance.
• Partner with Finance to support gift coding, reconciliation, audit prep, and month/year-end reporting.
• Ensure data integrity, financial accuracy, coding consistency, and compliance with CRA, CASL, PCI, and privacy practices.
• Lead development and continuous improvement of database processes, data architecture, and reporting frameworks.
• Manage data imports/exports/integrations and automation to streamline workflows across Engaging Networks, Paysafe, and ImportOmatic.
• Maintain Power Automate workflows and explore new automation to reduce manual workloads.
• Ensure integrity and synchronization of donor and financial data across integrated systems.
• Develop reporting frameworks, dashboards, queries, and segmentation strategies to support fundraising performance.
• Translate complex donor data into actionable insights and trends for strategy and decision-making.
• Lead segmentation and targeting strategies for fundraising campaigns and post-campaign analysis.
• Support planning and fundraising strategy through proactive donor trend analysis.

Skills

Database management

Data integrity

Leadership

Data analysis

Stakeholder communication

Tools

Power BI

Excel

Job description

World Animal Protection Canada seeks a Database Analytics Manager to lead donor data across Raiser's Edge and integrated fundraising systems. You will ensure data integrity, reporting, and compliance while translating data into strategic insights for campaigns and organizational decisions.

You will report to the Senior Manager, Digital Strategy and Engagement and manage the Database Coordinator, collaborating with finance, communications, and global teams to optimize data flows and analytics.