Remote Customer Delivery Engineering Leader

Cisco; Montreal; Remote; CAD 178,000 - 226,000; Full time

Job summary

Cisco is seeking a Customer Delivery Engineering Technical Leader for Core and ES within its Cisco/Splunk Professional Services team. You’ll guide customers through Splunk adoption and optimization, ensuring rapid value realization and maximum return on investment.

This remote role spans Canada, collaborating to drive scalable, high-quality service across complex environments. Responsibilities include leading long-term adoption programs, providing enterprise-level architecture mentorship, and

Qualifications

• 3+ years of experience in technical consulting or big-data analytics.
• 3+ years demonstrable experience administering and using Splunk Core and/or ES.

Responsibilities

• Strategic adoption and optimization activities in long-term engagements.
• Lead adoption, optimization and integration of Splunk’s Core and ES solutions into the customers’ business architecture.
• High-quality enterprise level architecture mentorship on configuration and optimization in sophisticated environments.
• Customer advocacy for key initiatives and discreet needs across the internal Splunk ecosystem.
• Dedicated point of contact for customer needs including adoption, optimization and escalations.
• Continual engagement with Splunk’s diverse account team.

Skills

Technical consulting

Big-data analytics

Splunk Core

Splunk ES

Customer-facing

Tools

Splunk Core

Splunk ES

Bash

Java

Python

Job description

Cisco is seeking a Customer Delivery Engineering Technical Leader for Core and ES within its Cisco/Splunk Professional Services team. You’ll guide customers through Splunk adoption and optimization, ensuring rapid value realization and maximum return on investment.

This remote role spans Canada, collaborating to drive scalable, high-quality service across complex environments. Responsibilities include leading long-term adoption programs, providing enterprise-level architecture mentorship, and