Technical Customer Experience Consultant

Cisco; Ottawa; On-site; CAD 151,000 - 192,000; Full time

Benefits offered by this job

Comprehensive benefits

Bonus opportunities

Professional growth

Job summary

Cisco is seeking a Customer Experience Consultant – Campus to lead end‑to‑end delivery of Cisco technology solutions. You will design, implement, and optimize deployments while mentoring peers and aligning with customer goals.

In addition to strong technical skills in routing, automation, and SD-Access, you’ll collaborate with sales, engineering, and clients to deliver measurable business value. This campus role is based in Canada and requires bilingual proficiency.

Qualifications

• Bachelor’s degree in computer science or equivalent with 5–8 years of relevant work experience.
• Bilingual Fluency Canadian French + English.

Responsibilities

• Lead delivery projects from start to finish, including design plans and automation scripts.
• Build simulations to test system compatibility and ensure smooth rollouts.
• Mentor team members and provide consulting recommendations to clients.

Skills

Bilingual French/English

5-8 years experience

Bachelor's degree

Education

Bachelor’s degree in CS or equivalent

Tools

Python

Ansible

REST APIs

SD-Access

Cisco hardware

Job description

Cisco is seeking a Customer Experience Consultant – Campus to lead end‑to‑end delivery of Cisco technology solutions. You will design, implement, and optimize deployments while mentoring peers and aligning with customer goals.

In addition to strong technical skills in routing, automation, and SD-Access, you’ll collaborate with sales, engineering, and clients to deliver measurable business value. This campus role is based in Canada and requires bilingual proficiency.