Remote Customer Delivery Tech Leader, Splunk Core/ES

Cisco; Toronto; Remote; CAD 179,000 - 227,000; Full time

Job summary

Cisco is seeking a Customer Delivery Engineering Technical Leader for Core and ES within our Cisco/Splunk Professional Services team. You will guide customers through adoption and optimization of their Splunk environment, delivering strategic guidance and hands-on support to maximize value and ROI.

You will mentor on enterprise architecture, lead adoption and integration efforts, and act as a trusted advisor across complex environments, ensuring high customer satisfaction and successful outcomes.

Qualifications

• 3+ years of experience in technical consulting or big-data analytics.
• 3+ years demonstrable experience administering and using Splunk Core and or ES

Responsibilities

• Strategic execution of adoption and optimization activities in long-term engagements, including regular meetings, documentation, and representation of valuable outcomes.
• Lead all aspects of the adoption, optimization and integration of Splunk Core and ES into the customers’ business architecture.
• High-quality technical mentorship on Enterprise level architecture, configuration, and optimization work in sophisticated environments for area of discipline.
• Customer advocacy for key initiatives and discreet needs across the internal Splunk ecosystem.
• Serve as a dedicated point of contact for customer needs including adoption, optimization, customer success and technical escalations.
• Continual engagement and information sharing with Splunk’s diverse account team

Skills

Big-data analytics

Splunk Core/ES

Tools

bash

Java

Python

.NET

Databases

Analytical tools

Job description

Cisco is seeking a Customer Delivery Engineering Technical Leader for Core and ES within our Cisco/Splunk Professional Services team. You will guide customers through adoption and optimization of their Splunk environment, delivering strategic guidance and hands-on support to maximize value and ROI.

You will mentor on enterprise architecture, lead adoption and integration efforts, and act as a trusted advisor across complex environments, ensuring high customer satisfaction and successful outcomes.