Remote Benefits Specialist

Spade Recruiting; Barrie; Remote; CAD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking enthusiastic, self-driven individuals to join their team. In this dynamic role, you will assist both existing and prospective clients, providing exceptional service and in-depth product knowledge. You'll work closely with management teams to stay updated on new offerings while handling multiple client interactions daily. If you thrive in a fast-paced environment and are passionate about helping others, this opportunity is perfect for you to make a meaningful impact.

Qualifications

• Enthusiastic and self-driven individuals with strong customer service skills.
• Ability to learn and adapt to new products and services.

Responsibilities

• Distribute benefit enrollment materials and determine eligibility.
• Respond to client requests and provide outstanding service.

Skills

Customer Service

Product Knowledge

Communication Skills

Self-driven

Job description

We’re looking for enthusiastic, self-driven individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

Duties:

• Distributes all benefit enrollment materials and determines eligibility.
• Dispatch incoming customer phone calls.
• Accept customer calls and return customer calls.
• Respond to client requests for coverages while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams to stay up to date on new products, services, and policies.