Relationship Manager - Commercial Markets

Servus Credit Union Ltd.; Edmonton; Hybrid; CAD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive compensation

Flexible work options

Meaningful work towards goals

Employee volunteer program

Job summary

Servus Credit Union is seeking a Relationship Manager for the Commercial Markets - Edmonton Region. This full-time, hybrid role focuses on delivering personalized advisory services to commercial members, managing a portfolio of loans and deposits, and driving sales and growth within the local business community.

Ideal candidates have 5+ years in lending and commercial banking, with strong relationship-building, underwriting, and portfolio-management skills.

Qualifications

• 5+ years of progressive lending and commercial banking experience.
• Experience in credit granting and sales of Business Banking products.
• Business development, underwriting, compliance, and portfolio management knowledge.
• Ability to build relationships with members, business owners, and community professionals.

Responsibilities

• Develop and maintain effective sales and marketing efforts to maximize commercial loan growth, deposit growth and sales of peripheral products to help our members succeed in business.
• Proactively build relationships with existing and future members.
• Stay up to date on lending services, products, policies, and legislation.
• Maximize current portfolio including loan and deposit growth.
• Develop and submit renewal applications.
• Recommend rates within discretionary limits and approve loans within lending authority.
• Evaluate requests on the basis of policy, risk, and profitability.

Skills

Lending & Credit

Sales & Business Development

Relationship Management

Education

Bachelor's degree in business

Job description

Relationship Manager - Commercial Markets

Job Category: Sales 3

Requisition Number: RELAT003544

Locations

Showing 1 location

Edmonton, AB T6N1H5, CAN

Description

We are hiring for a full-time Relationship Manager in our Commercial Markets - Edmonton Region.

Employment Status: Full-time; Remote Friendly (hybrid)

Posting closes: September 21, 2026, end of day

For internal use: S3; A

At Servus Credit Union, we do things differently—because we’re a credit union, not a bank. And that difference matters.

We believe in putting people before profits, which is why our members are also our owners. Every dollar we earn is reinvested into the things that matter most: our members, our employees, and our communities. Whether it’s through profit sharing, competitive rates, or local initiatives that make a real impact, we’re here to help Albertans feel good about their money.

We’re looking for passionate, values-driven people to join our team. We welcome individuals from all backgrounds who are aligned with our values and are eager to contribute in meaningful ways. If you're excited to grow your career with a team that’s innovative, hardworking, collaborative and deeply rooted in community, we want to meet you.

Join Servus and discover a better way to work.

The primary goal of the Relationship Manager is to deliver personalized advice to our commercial members. As a Relationship Manager, you'll manage a portfolio of commercial loans and deposits and be accountable for sales, service and growth of that portfolio. Using your commercial experience, you will cultivate strong working relationships with potential and existing members, the retail branch network, local business owners, and members of the professional community.

What you'll be doing:

• Developing and maintaining effective sales and marketing efforts to maximize commercial loan growth, deposit growth and sales of peripheral products to help our members succeed in business
• Proactively building relationships with existing and future members
• Staying up to date on lending and deposit services, products, policies, and legislation
• Maximizing our existing portfolio including loan and deposit growth
• Developing and submitting renewal applications
• Recommending rates within discretionary limits and approving loans within lending authority
• Evaluating requests on the basis of policy, risk, and profitability

What you bring:

• Minimum of 5 years of progressive lending and Commercial Banking experience
• Demonstrated ability in all facets of credit granting and sales of Business Banking products over a three-to-seven-year period
• Business Banking experience including business development, underwriting, compliance, and a basic knowledge of portfolio management
• Experience working and developing relationships with members, potential members, influential community people and employees
• University degree in a business discipline or sufficient experience in lieu of education

Most importantly, we are looking for candidates with a passion for helping our members and businesses succeed. If you are a driven lender looking for long-term career growth, then we encourage you to apply!

Why Servus?

Working for Servus has outstanding benefits. In addition to standard benefits like health and wellness, vacation and retirement savings programs, we also provide other important benefits such as:

• Competitive compensation including performance-based incentive pay and profit share
• Flexible work options
• Meaningful work towards individual and corporate goals
• Opportunities to get involved and give back through an employee volunteer program

At Servus, our employees are also members. This means you'll have all the benefits of being a member of the credit union including profit sharing, voting for the board of directors, and all of the financial services we provide…with a few additional perks!

At Servus Credit Union, we believe in being purposefully cooperative and working together to create a culture of Belonging for everyone. We are committed to an inclusive, equitable, and accessible workplace where everyone is valued, respected, and supported. We encourage applications from individuals of all backgrounds, and accommodations are available during every stage of the hiring process upon request.Your skills, passion and curiosity may find they belong at Servus, so even if you don't check every box, we encourage you to apply!

Employment Eligibility for external candidates: The selected candidate(s) must successfully pass a criminal background check, reference check and credit check to qualify for hire by Servus Credit Union.