Relationship Management Associate

Farm Credit Canada; Southwestern Ontario; Hybrid; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Hybrid work options

Benefits package

Job summary

Farm Credit Canada is hiring a Relationship Management Associate in Canada. The role supports lending processes by building strong customer relationships and delivering accurate administrative expertise to aid decisions and the customer experience.

You will proactively identify customer needs, engage with Relationship Managers, and manage inquiries while maintaining office operations and administrative tasks. Bilingual French would be an asset.

Qualifications

• Proven ability to build and maintain business relationships with customers, centres of influence or partners.
• Strong attention to detail and ability to prioritize tasks.
• Passion for agriculture and knowledge of farming operations or agribusiness environments.

Responsibilities

• Proactively build and maintain relationships with customers, identifying needs and opportunities.
• Collaborate with Relationship Managers to identify customer needs and reach out to customers and prospects.
• Answer inquiries professionally, creating value and sales opportunities.
• Provide front desk support and ensure smooth office operations.
• Perform administrative tasks accurately and efficiently.
• Coordinate office needs to resolve issues before they impact operations.

Skills

Relationship-building

Attention to detail

Prioritization

Agriculture knowledge

Education

Business diploma

Job description

Closing Date (MM/DD/YYYY): 10/09/2026

Worker Type: Permanent

Language(s) Required: English

Term Duration (in months):

Salary Range (plus eligible to receive a performance based incentive, applicable to position) : $55,160 - $74,620

Why FCC?

At FCC, we’re proud to be 100% invested in Canadian agriculture and food. As a federal Crown corporation, we provide financing, knowledge resources and business management software to over 103,000 customers nationwide.

Here’s what you can expect when you join our team:

Competitive total rewards packages: market-aligned and performance-based salary and incentive programs, flexible and comprehensive group benefit and savings plans, and well-being support through benefits and wellness programs

Purpose-driven work: We build strong relationships, share knowledge and support the people who feed the world

Growth: Learning and development opportunities to help you thrive

Hybrid work options ~

How you’ll make an impact

As a Relationship Management Associate, you’ll support the lending process by building strong customer relationships and delivering fast, accurate administrative expertise that strengthens decisions and elevates the customer experience.

If you’re passionate about agriculture and energized by creating great experiences for customers and colleagues, this role is a great match.

What you’ll do

• Proactively build and maintain relationships with customers, helping identify needs and opportunities
• Work closely with Relationship Managers to identify customer needs and proactively reach out to customers and prospects
• Answer customer inquiries thoroughly and professionally, creating value and sales opportunities
• Keep the office running seamlessly by delivering professional front desk support
• Perform administrative tasks with speed and accuracy
• Proactively coordinate office needs to resolve issues before they impact operations

Required qualifications:

• A diploma in business
• A minimum of two years of related experience (or an equivalent combination of education and experience)
• Proven ability to build and maintain business relationships, including engaging with customers, centres of influence or community partners
• Strong attention to detail and ability to prioritize tasks
• Passion for agriculture, with knowledge of farming operations or agribusiness environments

Preferred qualifications:

• Customer service experience, ideally in a financial, law, agricultural or advisory setting
• Bilingualism (English and French) is an asset

We encourage qualified applicants to apply, including members of these four employment equity groups:

• Indigenous Peoples
• Members of visible minority groups
• Persons with disabilities
• Women

Accessibility and accommodations

To support an inclusive and accessible candidate experience, we encourage anyone needing an adjustment or accommodation during any stage of the recruitment process to email us at: [e-mail]. An HR partner will respond and work with applicants who request a reasonable accommodation. Information received in relation to accommodation requests will not impact hiring decisions.

At FCC, we’re passionate about creating an inclusive, equitable and accessible workplace. Our team is made stronger by a range of backgrounds, abilities, strengths, and perspectives – and we’re committed to continuously improving so that we develop a workforce that reflects the communities where we live and work.

Accommodations are available on request for individuals with disabilities during each stage of the recruitment process. To request an accommodation, kindly send an email to [e-mail]. All information received in relations to accommodation will be kept confidential.

We value language diversity, and adhere to Canada’s Official Languages Act. We encourage you to apply in English or French, whichever is your language of choice. Bilingualism (English and French) is important and is always considered an asset.

Proud to be 100% invested in agriculture and food.

You belong here At FCC, we’re committed to creating an inclusive, equitable and accessible workplace – one that reflects the communities where we live, work and play.

Our team is made stronger through diversity, and we’re dedicated to building a workforce that brings together a range of backgrounds, abilities and perspectives.

Looking for a career with purpose? Bring your skills, enthusiasm and your true self to FCC. Providing financing, software and knowledge to the industry that feeds the world takes the talents of many — and with so many interesting areas to work in, you never know where your career will take you.

Areas we hire for: IT Marketing Lending and Operations HR Finance Governance

We’ve got you From a flexible work environment, competitive salary and benefits to a culture built on trust, support and growth, FCC offers an exceptional employee experience that brings out your best.

What we do FCC is a financially self-sustaining federal Crown corporation with over 100 offices across Canada, and our corporate office in Regina, Saskatchewan. We lend money and provide other services to primary producers, agri-food operations and agribusinesses that provide inputs or add value to agriculture.

Questions? To learn more about the recruitment process or your application, contact us at [e-mail].