Rehabilitation Assistant

CBI Health; London; On-site; CAD 25,000 - 28,000; Full time

Benefits offered by this job

Comprehensive benefits

Flexible hours

Job summary

CBI Health in London, ON is seeking a dynamic Rehabilitation Assistant to support Physiotherapists with caseloads and provide essential administrative help in a busy clinic. You will help assemble charts, manage offsite storage, and maintain an organized workspace while delivering excellent customer service to clients and families.

The role requires a Kinesiology degree or PTA/OTA diploma, strong computer and communication skills, and the ability to work both independently and in a team.

Qualifications

• Kinesiology degree or PTA/OTA diploma required.
• Strong interpersonal and customer service skills.
• Good critical thinking and time management.
• Excellent communication and computer skills.

Responsibilities

• Act as liaison between client and Physiotherapist.
• Assist with Physiotherapist’s caseloads.
• Assemble chart packages and bar-code charts for offsite storage.
• Process and perform clerical audits for discharged charts.
• Maintain a presentable/organized clinic and safe gym area.
• Mail satisfaction surveys to patients and families.
• Handle administrative tasks including phones and orders.
• Upload service provider reports.

Skills

Interpersonal

Customer service

Critical thinking

Time management

Communication

Under pressure

Independence

Teamwork

Organization

Education

Kinesiology degree

PTA/OTA diploma

Job description

Rehabilitation Assistant – London, ON

CBI Health is Canada's leading community healthcare provider. Our national interdisciplinary network of healthcare staff and professionals is over 2,500 strong, and we continue to find ways to innovate our services to provide better recovery and support for our clients.

Rehabilitation Assistant – London, ON

CBI Health is Canada's leading community healthcare provider. Our national interdisciplinary network of healthcare staff and professionals is over 2,500 strong, and we continue to find ways to innovate our services to provide better recovery and support for our clients.

We’re changing how healthcare is experienced. We believe it starts with putting our clients first. Our diverse healthcare team works together with our clients to address all parts of their life, to provide data-driven solutions and better health outcomes. Learn more at cbihealth.ca.

About This Opportunity

If you are a dynamic Rehabilitation Assistant interested in personal and professional growth, CBI Health has an excellent opportunity for you to meet these goals, supported by one of the largest healthcare networks in Canada. As a Rehabilitation Assistant supporting our London Boler clinic, you will be responsible for shared administrative support functions in a team environment as well as responsible for assisting the Physiotherapists with their caseload. Dynamic, versatile and energized by a busy schedule, you welcome the opportunity to demonstrate your strong computer, analytical and organizational skills and your success in meeting timelines.

Starting wage:

$18.00–$20.00 per hour

Take an inside look at what you’ll do each day

• Act as a liaison between the client and the Physiotherapist
• Assist with the Physiotherapist’s caseloads
• Assemble chart packages and bar-code charts for offsite storage
• Process and perform clerical audits for discharged patient charts
• Maintain a presentable/organized clinic and ensure that the gym area is free of obvious safety hazards
• Mail out satisfaction surveys to patients and their families
• Administrative tasks, including answering phones, processing supply orders and photocopying documents
• Uploading service provider reports

What You Need To Be Successful

• A Kinesiology degree or PTA/OTA diploma
• Exceptional interpersonal and customer service skills
• Strong critical thinking and time management skills
• Excellent communication and computer skills
• The ability to work under pressure and to take and follow direction
• The ability to work independently as well as in a team environment
• Strong organizational skills

What CBI Health Offers You

• Training and mentoring from a national network of experts
• Competitive compensation with comprehensive benefits and rewards package, including group health, dental and vision benefits, paid 100% by the employer
• Flexible hours, which allow work-life balance and focus on quality of life

Inclusion matters

We welcome applicants of all backgrounds, identities, and lived experiences and provide accommodations throughout the hiring process.