Regulatory Affairs Coordinator

Gay Lea; Toronto; Hybrid; CAD 52,000 - 87,000; Full time

Benefits offered by this job

Comprehensive benefits

Retirement savings plan

Paid vacation

Bonus eligibility

Job summary

Gay Lea is inviting applications for a Regulatory Affairs Support role in the Quality Assurance department. The position provides administrative and program support across Regulatory Affairs and Consumer Relations, with a hybrid full-time schedule in the Greater Toronto area.

Key responsibilities include leading internal label updates, maintaining label libraries, and ensuring data accuracy across databases while supporting certification documentation and consumer feedback processes.

Qualifications

• Bachelor's degree in Food Science or related field.
• Minimum of 3 years of applicable work experience.
• Ability to handle complexity, multiple projects and short timelines.
• Self-motivated individual with strong communication and organizational skills.
• Knowledge of Canadian Food Labelling Regulations is considered an asset.

Responsibilities

• Acts as project lead for all internal label updates ensuring collaboration amongst stakeholders in the completion of multiple defined project approvals.
• Works with Sales, Marketing, Ops, QA, QC, Customer Service and IT to ensure a cooperative working relationship.
• Manage internal label libraries ensuring only current and up-to-date labels are posted.
• Ensures internal and external databases accurately reflect all relevant product information.
• Produces reports and data entry to maintain accurate records.
• Supports management and maintenance of certification documentation (Kosher, Halal, Non-GMO Project Verified, Organic, Vegan).
• Supports timely responses to consumer feedback following established processes.
• Other duties as assigned by Director or Supervisor.

Skills

Verbal communication

Written communication

Organizational skills

Attention to detail

Time management

Education

Bachelor's in Food Science

Tools

Labeling databases

Job description

Department: Quality Assurance

Reports to: Regulatory Affairs Supervisor

Status: Full-time, Hybrid role

The pay range for the role is $52,300 to $87,100 plus bonus, comprehensive benefits, retirement savings plan, paid vacation, and other perks and opportunities.

Purpose:

The scope of this position includes providing a variety of administrative and program support for our Regulatory Affairs and Consumer Relations business units.

Key Responsibilities:

• Acts as project lead for all internal label updates ensuring collaboration amongst stakeholders in the completion of multiple defined project approvals


• Works in close collaboration with a cross-functional team including Sales, Marketing, Operations, QA, QC, Customer Service and IT ensuring a stable and cooperative working relationship at all times


• Manage internal label libraries ensuring only current and up-to-date labels are posted


• Ensures internal and external databases accurately reflect all relevant product information.


• Produces reports and computer data entry of various information for the purpose of maintaining accurate records

• Supports management and maintenance of certification documentation, including but not limited to; Kosher, Halal, Non-GMO Project Verified, Organic and Vegan for new and existing products.

• Supports timely and effective responses to feedback provided by consumers and customers, following established communication and investigation processes


• Other duties as assigned by Director or Supervisor

Qualifications:

• Bachelor Degree in Food Science or related fields.


• Minimum of 3 years of applicable work experience.


• Ability to handle complexity, multiple projects and requests and short timelines


• Self-motivated individual


• Excellent verbal & written communication and organizational skills


• Comfortable with labeling databases, computer software and systems


• Detail oriented, accurate and excellent record keeping skills


• Knowledge of Canadian Food Labelling Regulations is considered an asset.