Registration Clerk

Government of Nunavut; Pond Inlet (Mittimatalik); On-site; CAD 50,000 - 60,000; Full time

Job summary

Government of Nunavut is seeking a Registration Clerk to support patient registration at the Health Centre/Hospital. You will verify health insurance, assign health record numbers, and register live births as part of a multidisciplinary team in a northern community.

The role requires a High School Diploma with related office experience; a satisfactory criminal record check and knowledge of health information procedures are essential. Fluency in official languages is advantageous.

Qualifications

• High School Diploma with six months of related office experience.
• Medical terminology courses are an asset.
• Satisfactory Criminal Record Check and Vulnerable Sector Check required.

Responsibilities

• Act as the registrar for all patients attending the Health Centre/Hospital.
• Admitting function for patients and registration for day surgery (if applicable).
• Provide central communications services by directing patients and visitors and liaising with relevant departments.
• Answer incoming calls promptly and professionally.
• Operate and regularly test hospital public address and paging systems for alerts and emergencies.

Skills

Office administration

Customer service

Communication skills

Education

High School Diploma

Job description

Thank you for contacting the Government of Nunavut.

Please do not send sensitive or personal information, including (but not limited to): social insurance numbers, birthdates, information of other people, or health information. Please only send a brief description of your issue or concern and how we can contact you. We will make sure the correct person contacts you if they need more information or if they can answer your question or concern.

This employment opportunity is restricted to all Nunavut Inuit.

An eligibility list may be created to fill current and future vacancies across the department in all communities.

Reporting to the Supervisor, Health Programs, the Registration Clerk serves as the first point of contact for patients, visitors, and hospital staff, accurately registering patients and providing clear, courteous information. As part of a multidisciplinary team, the clerk supports efficient, high-quality care for Nunavut residents through duties such as verifying health insurance coverage, assigning health record numbers, and registering live births.

Responsibilities

Main responsibilities for the Registration Clerk include:

• Act as the registrar for all patients attending the Health Centre/Hospital
• Performs the admitting function for patients and registration function for day surgery patients (if applicable)
• To provide central communications services by directing patients and visitors to the appropriate area or provide information of a general nature and liaises with medical boarding home for patient pick-up and with security for essential staff transportation services (if applicable)
• Answering/transferring incoming calls promptly and professionally
• Operates and regularly test hospital public address and paging systems to communicate urgent calls, general announcements, and emergencies in accordance with established procedures.

Qualifications

The knowledge, skills, and abilities required for this job are usually obtained through a High School Diploma with six months of related office experience. The completion of medical terminology courses is an asset. This is a Highly Sensitive Position and a satisfactory Criminal Record Check, along with a clear Vulnerable Sector Check is required.

The Official Languages of Nunavut are Inuktut, English and French. Applicants may submit their resume in any of the official languages of Nunavut. Fluency in Inuktitut and English is required for the position. The ability to communicate in French is an asset. Knowledge of Inuit communities, culture, land, Inuit Qaujimajatuqangit, Inuktut and experience working in a northern cross-cultural environment are also considered assets.

Acceptable combinations of education and experience may be considered for this position. We encourage you to apply if you have equivalent years of education and/or experience equal to the education and experience requirements listed above.

• The Government of Nunavut is committed to creating a representative workforce; therefore, priority will be given to Nunavut Inuit who self-identify as being enrolled under the Nunavut Agreement in accordance with the Priority Hiring Policy.
• Government of Nunavut employees serving a probationary period must obtain and provide written authorization from the deputy head of their employing department. The authorization from the deputy head must accompany your application for your application to be considered.
• Possession of a criminal record may not disqualify candidates from being considered. An assessment of the criminal record will be measured against the scope and duties of the position. This is only a requirement for positions that require a satisfactory criminal record or vulnerable sector check.
• Applicants may submit their resume in any of the Official Languages of Nunavut.
• Only those candidates selected for an interview will be contacted.
• The onus is on candidates in receipt of foreign post‑secondary education credentials to have their foreign credentials assessed through a recognized Canadian education institution. Failure to do so may result in the rejection of their application.