Registrar

YWCA of Winnipeg; Winnipeg; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Premium benefits

YWCA membership

Pension plan

Career growth

Job summary

The YMCA-YWCA of Winnipeg is seeking a Registrar to manage camp and child care program registrations, payments, subsidies, and donor receipts. You will maintain databases and communicate with families, coordinating transportation when needed.

Ideal candidates have office experience, customer service background, strong computer skills, and excellent organization with the ability to handle multiple tasks and changing priorities.

Qualifications

• 1 year of office environment experience.
• 2 years in customer service.
• Strong computer and data entry skills with attention to detail.
• Excellent organization and time management abilities.
• Proven ability to manage multiple tasks and shifting priorities.
• Database experience is an asset.

Responsibilities

• Manage camp and child care registration: new participants, groups, updates and withdrawals.
• Receive, process and monitor fee payments and refunds.
• Manage camp subsidy applications: evaluation, communications, confidentiality.
• Accurately maintain the registration database.
• Receive, process and monitor payments and apply subsidies.
• Communicate with parents/guardians by email, mail, and phone about waitlists, registrations and accounts receivable.
• Coordinate buses for campers and oversee departure and arrival.
• Prepare and issue official tax receipts for donors.
• Enter constituent information into the Fundraising database.
• Package materials for volunteers and prospective donors.
• Assist with campaign volunteer training manuals preparation.
• Prepare campaign reports and filing records.
• Provide additional support to the larger team as needed.

Skills

Office experience

Customer service

Data entry

Attention to detail

Time management

Multitasking

Database familiarity

Tools

Computer skills

Job description

At the Y, we’ve never met a kid whose potential we couldn’t see. For over a century, The Y has been committed to building a better world - one child at a time. It’s also our belief in developing a child’s potential that has led us to our position as Manitoba’s largest provider of child care services. The Registrar is responsible for the shared duties related to Philanthropy and engagement, child care, camp registration as well as basic reception support in an office environment. Working as part of a team, the Registrar will also provide administrative support to other areas of the association.

About the Y

For over 145 years the YMCA-YWCA of Winnipeg has been at the heart of communities in Winnipeg - helping people of all backgrounds, ages and abilities live engaging, more rewarding lives. We’re an inclusive, charitable organization that is committed to nurturing the potential of children, teens and young adults, families, and seniors by promoting healthy living and fostering a sense of social responsibility. To learn more about us, visit ywinnipeg.ca/our-cause.

Why work at the Y?

• Great people and a great work environment!
• We pay most of your benefit premiums
• Complimentary individual Y membership
• 5% employer-matching pension plan
• Many opportunities for growth and advancement

Are you the right fit?

• Manages camp and child care program registration, including new participants, groups, updates and withdrawals
• Receives, processes and monitors fee payments and refunds on client’s accounts
• Manages camp subsidy application process including evaluation and communication, maintaining confidentiality and compassion
• Accurately maintain the registration database
• Accurately receive, process and monitor payments and apply subsidies
• Maintains communications with parents/guardians in the form of emailing, mailing and on the phone regarding waitlists, registration and accounts receivable
• Coordinate busses for campers and oversee their departure and arrival
• Prepare and issue official tax receipts for donors
• Enter constituent information into Fund Raising database
• Package materials for use by volunteers and prospective donors
• Assist with preparation of campaign volunteer training manuals
• Prepare campaign reports as required and filing campaign records
• Provides additional support to the larger team as needed

What else do you need?

• 1 year exerience in an office environment
• 2 years experience in a customer service role
• Strong computer skills, accurate data entry skills and great attention to detail
• Strong organization and time management skills
• Proven ability to manage multiple tasks and changing priorities
• Excellent customer service skills with the ability to deal with challenging situations
• Database experience is an asset

If you are someone who sees potential in all kids, then the Y is the place for you!

Application Deadline: August 26, 2026

Accessibility Accommodation for Applicants

The Y is committed to providing an inclusive environment where diversity is welcomed and encouraged. If you require accommodation during any part of the recruitment or selection process, please don’t hesitate to reach out. This includes providing you with alternate formats of job postings.

The Y is entrusted to provide a safe environment for children and vulnerable individuals. All applicants will be thoroughly screened through a review process including Police Record Checks with Vulnerable Sector Search and Child Abuse Registry Checks.