Registered Respiratory Therapist

Cyberwellsolutions; Surrey; Hybrid; CAD 35,817 - 61,992; Full time

Job summary

A healthcare provider in Surrey, BC, is seeking a Registered Respiratory Therapist to provide patient-centered care for sleep apnea diagnosis and treatment. You will conduct assessments, educate patients, and collaborate with healthcare professionals. The ideal candidate possesses strong communication skills and a commitment to exceptional customer service. This role requires the ability to work in a team and drive to various clinic locations. Competitive compensation based on experience is offered.

Qualifications

• Strong interest in providing patient-centered care.
• Ability to work effectively in a collaborative healthcare team.
• Knowledge of customer service and healthcare benefits/insurance.

Responsibilities

• Conduct thorough assessments to diagnose sleep apnea.
• Educate patients on equipment use and therapy compliance.
• Collaborate with healthcare professionals to develop patient care plans.
• Maintain accurate patient records and treatment plans.
• Provide exceptional customer service addressing patient inquiries.
• Assist patients with understanding insurance coverage.

Skills

Patient-centered care

Customer service principles

Excellent communication skills

Interpersonal skills

Collaboration in healthcare teams

Experience with Sleep Apnea Therapy

Education

Registered Respiratory Therapist - RRT

Job description

Position Title: Registered Respiratory Therapist - RRT, RN, LPN and PSGT

Hourly Pay range: $26.00 - $45.00 CAD per hour

Job Class: Full Time

Work Location: SleepWorks Medical, Surrey, BC

About the Company:

SleepWorks Medical is a division of WELL Health. WELL is an innovative technology-enabled healthcare company whose overarching objective is to positively impact health outcomes by leveraging technology to empower and support healthcare practitioners and their patients. WELL has built an innovative practitioner enablement platform that includes comprehensive end-to-end practice management tools inclusive of virtual care and digital patient engagement capabilities as well as Electronic Medical Records (EMR), Revenue Cycle Management (RCM), and data protection services. WELL uses this platform to power healthcare practitioners both inside and outside of WELL's own omnichannel patient services offerings.

WELL owns and operates Canada’s largest network of outpatient medical clinics serving primary and specialized healthcare services and is the provider of a leading multi-national multi-disciplinary telehealth offering. WELL is publicly traded on the Toronto Stock Exchange under the symbol “WELL”. To learn more about the company, please visit www.well.company.

SleepWorks Medical is dedicated to providing patients with early detection and treatment of fatal sleep disorders such as Obstructive Sleep Apnea. SleepWorks is a division of WELL Health Technologies (listed on the TSX) and is enrolled in the Diagnostic Accreditation Program (DAP) supervised by the College of Physicians and Surgeons. We have over 20 locations across the lower mainland. SleepWorks strives to achieve the best possible patient outcomes, offering various treatment options and superior patient aftercare.

Position Summary:

As a Registered Respiratory Therapist - RRT, RN, LPN and PSGT with SleepWorks, you will play a pivotal role in providing patient-centered care to individuals seeking sleep apnea diagnosis and treatment. Your primary responsibilities will include conducting assessments, administering therapies, educating patients, and ensuring the highest standards of care. A strong interest in patient-centered experiences, along with knowledge of customer service and healthcare benefits/insurance, will be advantageous in this role.

What you will be doing:

• Patient Assessment: Perform thorough assessments to diagnose sleep apnea and determine appropriate treatment plans.
• Patient Education: Educate patients on the proper use of equipment, therapy compliance, and lifestyle adjustments to improve sleep quality.
• Consultation: Collaborate with physicians and other healthcare professionals to develop comprehensive patient care plan.
• Documentation: Maintain accurate patient records, treatment plans, and progress reports in compliance with healthcare regulations.
• Customer Service: Provide exceptional customer service by addressing patient inquiries, concerns, and needs with empathy and professionalism.
• Insurance and Benefits: Assist patients in understanding their extended health care benefits and insurance coverage related to sleep apnea treatment.
• Equipment Management: Oversee the maintenance and calibration of respiratory equipment to ensure optimal performance.

You have:

• Strong interest in providing patient-centered care.
• Knowledge of customer service principles.
• Familiarity with extended health care benefits and insurance processes (a plus).
• Excellent communication and interpersonal skills.
• Ability to work effectively in a collaborative healthcare team.
• Experience with Sleep Apnea Therapy is an asset.
• The Registered Respiratory Therapist - RRT, RN, LPN and PSGT must be able to drive and commute to work visiting various clinic locations on a weekly basis. Gas will be paid/reimbursed.

The salary for this position falls within a defined range and will be determined based on several factors, including the candidate’s experience, qualifications, skills, and the needs of the organization. At WELL, we are committed to fair and equitable compensation and aim to provide a competitive salary that reflects the value and expertise of the successful candidate.

WELL is committed to fostering a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and lived experience. We strive to create an environment where differences are valued and contribute to our collective success – this is the WELL Way.

This recruitment process uses automated tools, including artificial intelligence, to help review applications. Qualified human decision-makers review these results and make all final hiring decisions.

WELL has been independently certified as a Great Place to Work® by the Great Place to Work Institute® Canada. This recognition reflects our commitment to building a workplace culture rooted in trust, inclusivity, and employee well-being. It also aligns with our Healthy Place to Work pillar and the priorities outlined in our annual Sustainability Impact Report.