Registered Pharmacy Technician

MemberRx; Mississauga; Hybrid; CAD 38,000 - 63,000; Full time

Benefits offered by this job

Performance bonuses

Comprehensive benefits package (drug, 

Annual license and liability fee reimb

Job summary

MemberRx is recruiting a Pharmacy Technician to support general dispensing and the technical aspects of dispensing for new and refill prescriptions in Mississauga, ON. You will fill, process, and check prescriptions while coordinating patient deliveries and ensuring high-quality customer service.

The role requires registration with the Ontario College of Pharmacists, a CCAP-accredited diploma, and 2+ years of experience.

Qualifications

• Active registration with the Ontario College of Pharmacists as a pharmacy technician.
• Diploma in Pharmacy Technician from a CCAP-accredited program.
• Minimum two years of practice as a licensed pharmacy technician.

Responsibilities

• Ensure technical accuracy of drugs dispensed.
• Validate that dispensed drugs match prescriber orders.
• Coordinate with patient support programs for reimbursements.
• Direct support staff and manage dispensing schedules.
• Assist management in training staff and maintaining documentation.
• Support timely medication delivery to patients.
• Triage communications by phone or email to the appropriate team member.

Skills

Communication skills

Verbal communication

Written communication

Critical thinking

Problem solving

Interpersonal skills

Time management

Attention to detail

Computer proficiency

Kroll system

Education

Ontario Pharmacists College license

Pharmacy technician diploma (CCAP accredited)

2+ years licensed technician experience

Tools

Kroll pharmacy management system

Job description

Pharmacy Full Time Mississauga, ON Starting at $63,000 CAD per year

Position Requirement

Registered Pharmacy Technician with the Ontario College of Pharmacists

Hours

9am - 5pm, Monday - Friday

Salary

Starting at $63,000/year

Position Description

We are looking for a pharmacy technician who can provide support for general dispensing activities, with a focus on the technical aspects of dispensing for new and refill prescriptions. This will include tasks such as prescription filling, processing, and checking, navigating complex reimbursement scenarios, and coordination of patient deliveries. The ideal candidate should demonstrate excellent customer service when interacting with patients and other external parties. The ideal candidate should also demonstrate a high level of service when interacting with external parties to represent the pharmacy in the best possible light. You will be working closely with other members of the pharmacy team to provide this outstanding service for our patients.

The Company

MemberRx is an innovative pharmacy focused on supporting the complex health needs of Ontario’s education community. The pharmacy occupies an 8,000 square feet facility located just south of Toronto Pearson International Airport. We look to provide an elevated pharmacy offering while having a meaningful and measurable impact on health outcomes for Ontario’s educators.

The pharmacy incorporates operational elements from other practice areas such as specialty, community, and long-term care. The initial focus will be on complex, specialty medications and soon to be expanding therapeutic management for diabetes and related cardiovascular conditions. From the clinical perspective, the goal is to elevate long-term health outcomes and to meaningfully impact quality of life by reviewing and optimizing medication therapy. The pharmacy also aims to provide timely medication delivery to minimize delays in treatment to enhance the member experience and promote positive health outcomes. You will be working alongside an expert team of pharmacists, pharmacy technicians, pharmacy assistants, and logistics staff to meet each of these objectives.

Success is measured by the member experience, there are no two ways about it. This is where we believe having the right team in place is paramount to achieving our goals. Beyond simply education and experience, we are also seeking those who have a passion for providing best-in-class customer service. We hope that this speaks to you and would like to invite you to be a key part of our organization.

Primary Accountabilities

• Utilize the full scope of practice to ensure technical accuracy of drugs dispensed.
• Accurately validate that the drug being dispensed matches the prescriber’s order.
• Coordinate with patient support programs to coordinate reimbursement activities.
• Provide direction support staff to areas of need in drug distribution.
• Assist pharmacy staff in completing tasks.
• Management of shipping and dispensing schedules.
• Assist the pharmacy management in training staff members.
• Ensure that documentation for technical tasks is detailed and accurate.
• Monitoring of pharmacy duties performed required to ensure policies and procedures developed are being followed consistently to ensure safe handling and distribution of specialty medications.
• Respond to communications, either by phone or email, from various stakeholders and triage these communications to the appropriate pharmacy team member as necessary.
• Strong written and verbal communication skills.
• Critical thinking and problem‑solving skills.
• Excellent interpersonal skills to work with a diverse set of professionals and flourish in a team environment.
• Ability to engage in the problem‑solving process to provide ideas and insight.
• Ability to resolve third‑party billing issues and coordinate specialty drug reimbursement.
• Passion for high quality patient service.
• Ability to stay organized and manage time effectively.
• Strong attention to detail.
• Computer proficiency in working with Microsoft’s productivity suite (Outlook, Word, Excel).
• Proficiency with Kroll pharmacy management system is strongly preferred.
• Competency with technology and its integration with pharmacy practice.
• Ability to type 40 words per minute or more.
• Capable of lifting boxes or materials up to 50lbs.

Education & Experience

• Registered with the Ontario College of Pharmacists as an actively licensed pharmacy technician.
• Pharmacy technician diploma from a program accredited by the Canadian Council for Accreditation of Pharmacy Programs.
• Two or more years of experience practicing as a licensed pharmacy technician.
• Experience in specialty pharmacy or long-term care pharmacy is an asset.
• Experience with Kroll is an asset.

Employee Benefits

• Performance bonuses
• Competitive benefits package including drug, dental, vision & paramedical benefits, and long-term disability
• Annual Pharmacy Technician License and Professional Liability Fee Reimbursement

MemberRx is an equal opportunity employer and is committed to a diverse and inclusive workforce. Accommodations are available upon request for candidates with disabilities taking part in all aspects of the selection process.

We thank all candidates for applying, however, only successful candidates will be contacted for an interview.