Registered Pharmacy Tech | Patient Care & Pharmacy Ops

Express Scripts Canada; Mississauga; On-site; CAD 36,000 - 44,000; Full time

Job summary

Express Scripts Canada is seeking a Registered Pharmacy Technician to support Mississauga operations at 2915 Argentia Rd. This full-time, on-site role focuses on processing prescriptions, maintaining patient records, and managing inventory within the Pharmacy Operations team.

You will work weekdays, 7:30am to 6:00pm, collaborating with the Member Contact Centre to ensure accurate, timely service and compliance with Ontario regulations while contributing to patient health outcomes.

Qualifications

• Registered Pharmacy Technician licensed in Ontario.
• Excellent written, verbal and oral communication skills.
• Team player with the ability to work independently.
• Bilingualism (French & English) is an asset.
• Strong customer service focus.
• Proficient in Kroll software.

Responsibilities

• Process prescriptions through Kroll with accuracy.
• Handle third party adjudication and next-fill rescheduling.
• Answer questions and resolve customer issues per regulations.
• Fax/call renewal requests to doctors and inform members to avoid gaps.
• Respond to audit/recall requests from insurers timely.
• Support auto notifications and call members for refills/renewals.
• Document all contacts in systems to ensure high quality service.

Skills

Communication skills

Team player

Bilingual (French & English)

Customer service focus

MS Office proficiency

Kroll software proficiency

Education

Ontario licensed Pharmacy Technician

Tools

Kroll

MS Office

Job description

Express Scripts Canada is seeking a Registered Pharmacy Technician to support Mississauga operations at 2915 Argentia Rd. This full-time, on-site role focuses on processing prescriptions, maintaining patient records, and managing inventory within the Pharmacy Operations team.

You will work weekdays, 7:30am to 6:00pm, collaborating with the Member Contact Centre to ensure accurate, timely service and compliance with Ontario regulations while contributing to patient health outcomes.