REGISTERED MASSAGE THERAPIST

Ontario Restaurant Hotel & Motel Association (ORHMA); Niagara-on-the-Lake; On-site; CAD 39,000 - 55,000; Full time

Job summary

InnontheTwenty is seeking a Registered Massage Therapist to join our growing team. The role focuses on delivering high-quality massage services to guests in a first-class spa environment, while adhering to CMTO guidelines and maintaining impeccable sanitation.

The ideal candidate will demonstrate excellent communication, a professional demeanor, and a commitment to exceeding guest expectations. Flexibility and teamwork within the spa will be essential to success.

Qualifications

• CMTO registration in good standing.
• College diploma in massage therapy (2 years).
• First Aid certification is an asset.
• CPR certification is an asset.
• Previous upselling/sales experience is an asset.

Responsibilities

• Providing personalized and exceptional guest service at every given opportunity.
• Meeting established up-selling and sales goals.
• Providing massage therapy services in accordance with CMTO guidelines.
• Maintaining impeccable sanitation at all times per Public Health guidelines.
• Ensuring guest comfort and a luxurious spa experience.

Skills

CMTO Registration

Massage Therapy Diploma

First Aid

CPR

Upselling

Education

2-year massage therapy program

Job description

InnontheTwentyiscurrentlyseekingaRegisteredMassageTherapisttojoinourgrowingteam!Thisisagreatopportunitythatcanprovideflexibility,valuableworkexperience,andachancetoworkwithatenuredteam.

JobTitle:RegisteredMassageTherapist

Property:InnontheTwenty

***Pleasenote:Byapplyingtothisposting,youareapplyingforopportunitiesthatmaybeavailableatanyVintageHotelsorNiagara'sFinestHotelsproperty.***

ThispostingisforanexistingvacancywithinLaisHotelPropertiesLimited.

PositionSummary:ToprovideeachGuestwithexceptionalandhigh-qualityservice.Thisisdonewiththeutmostprofessionalismandfriendlinessandinanefficientmannerconsistentwiththeoperationofafirst-classspatreatmentfacility.

DutiesandResponsibilities

PrimaryResponsibilities

• Providingpersonalizedandexceptionalguestserviceateverygivenopportunity
• Meetingestablishedup-sellingandsalesgoals
• ProvidingmassagetherapyservicesconsistentwiththeguidelinesoftheCollegeofMassageTherapistsofOntario(CMTO)
• Maintainingimpeccablestandardsofsanitationatalltimes,asperPublicHealthguidelines
• ProvidianimmaculateenvironmentforeachGuestwhileexperiencingtheirtreatment
• EnsuringeachGuestexperiencesabsolutecomfortandrelaxation
• ProvidingabeautifulexperienceforeachGuest’sfivesenses
• FulfillingandexceedingtheexpectationsofeachGuest
• RespondingtoGuestconcernsandinquiriesasrequired
• Takingownershipofissuesandfollowingupaccordingly
• UsingtheutmostcaretodiscovereachGuest’sneeds
• WorkingcloselywiththeSpaConciergetoensuretheGuest’sneedsaremet
• Workingasateamwiththebothspastoensureaseamless,professionalexperience
• Providingassistancetofellowteammemberswhenrequired
• Presentingagracious,warmandprofessionalatmosphere
• Offeringahighlyaestheticpersonalimageasanexampleofyourpersonalimageskills
• Presentingaprofessionalimagebyadheringtogroomingstandards
• Continuouslyimprovingbodytherapy,facialtherapyandguestserviceskills
• Developingregularlocalclientele
• Communicatingtheneedforsuppliesorassistance
• Organizingandhavingstudymaterialsandmanualatalltimes
• Promotingretailsalesproductsandmeetingsalesquotasbyeducatingguestsinaprofessionalmanner
• HavingathoroughknowledgeofLaisHotelProperties’productsandservices
• SuggestingadditionalproductsandservicesmeetingourGuests’specificpreferences
• AssessingGuests’individualneedstomeetstandardsforadditionalproductsandservices
• ActivelyseekingwaystomeetGuests’productandserviceneeds
• Allotherdutiesasassigned

ProfessionalRequirements

• CollegeDiplomafroma(minimum)2-yearmassagetherapyprogram
• RegistrationandgoodstandingwiththeCollegeofMassageTherapistsofOntario(CMTO)
• FirstAidTrainingisanasset
• CPRTrainingisanasset
• Previousup-sellingand/orsalesexperienceisconsideredanasset

PersonalAttributes

• Musthaveexcellentcommunicationskillsbothwrittenandoral
• Musthaveapleasantpersonalityandprofessionaldemeanor
• Honestandtrustworthy
• Mustbeself-motivatedandhavegoodtimemanagementskills
• Confidenceinsellingandup-sellingproductsandservices
• Positivesales-orientedpersonality
• Desiretomeetgoals
• Ethicalandhonest

LaisHotelPropertiesLimitediscommittedtofosteringadiverse,inclusive,andaccessibleworkplacewhereallindividualsarevaluedandrespected.Wewelcomeandencourageapplicationsfrompeoplewithdisabilities,Indigenouspeoples,racializedindividuals,women,2SLGBTQIA+persons,andotherswhomaycontributetothefurtherdiversificationofourteam.

Accommodationsareavailableonrequestforcandidatestakingpartinallaspectsoftherecruitmentandselectionprocess.Ifyourequireaccommodation,pleaseletusknowandwewillworkwithyoutomeetyourneeds.

Weareanequalopportunityemployeranddonotdiscriminateonthebasisofrace,ancestry,placeoforigin,colour,ethnicorigin,citizenship,creed,sex,sexualorientation,genderidentity,genderexpression,age,maritalstatus,familystatus,ordisability.