Aesthetician - Millcroft Inn & Spa

Ontario Restaurant Hotel & Motel Association (ORHMA); Niagara-on-the-Lake; On-site; CAD 35,000 - 55,000; Full time

Job summary

Millcroft Inn & Spa is seeking a licensed Aesthetician to join our growing team at a first-class spa facility in Alton, ON. This role offers flexible scheduling, valuable work experience, and the chance to work with a tenured team.

Provide personalized facial and body treatments, manicures/pedicures, and salon services while upholding the highest sanitation standards. You will engage guests, upsell products, and contribute to a warm, professional guest experience.

Qualifications

• Aesthetics diploma (2 year program) from a reputable college.
• First Aid and CPR training are assets.
• Previous upselling or sales experience is an asset.

Responsibilities

• Providing personalized and exceptional guest service at every opportunity.
• Meeting established upselling and sales goals.
• Providing facial and body treatments.
• Performing manicure and pedicures.
• Providing salon services if required.
• Maintaining impeccable sanitation standards at all times.
• Creating an immaculate environment for guests during their treatment.
• Ensuring guest comfort and relaxation.
• Promoting retail products and meeting sales quotas by educating guests in a professional manner.
• Having knowledge of LAIS Hotel Properties' products and services.
• Suggesting additional products and services meeting guests’ specific preferences.
• Attending trainings to ensure product knowledge is up to date.

Skills

Communication skills

Pleasant personality

Self-motivated

Upselling ability

Sales-minded

Goal oriented

Ethical conduct

Education

A aesthetics diploma (2 year program)

Job description

MillcroftInn&SpaiscurrentlyseekingaAestheticiantojoinourgrowingteam!Thisisagreatopportunitythatcanprovideflexibility,valuableworkexperience,andachancetoworkwithatenuredteam.

JobTitle:AestheticianLocation:55JohnSt,Alton,ONL7K0C4

Property:MillcroftInn&Spa

ThispostingisforanexistingwithinLaisHotelPropertiesLimited.

PositionSummary:Toprovideeachguestwithexceptionalandhigh-qualityservice.Thisisdonewiththeutmostprofessionalismandfriendlinessandinanefficientmannerconsistentwiththeoperationofafirst-classspatreatmentfacility.

DutiesandResponsibilities:

PrimaryResponsibilities:

• Providingpersonalizedandexceptionalguestserviceateverygivenopportunity
• Meetingestablishedup-sellingandsalesgoals
• Providingfacialandbodytreatments
• Performingmanicureandpedicureservices
• Providingsalonservicesifrequired
• Maintainingimpeccablestandardsofsanitationatalltimes,consistentwithPublicHealthguidelines
• Providinganimmaculateenvironmentforeachguestwhileexperiencingtheirtreatment
• EnsuringeachGuestexperiencesabsolutecomfortandrelaxation
• ProvidingabeautifulexperienceforeachGuests’fivesenses
• FulfillingandexceedingtheexpectationsofeachGuest
• RespondingtoGuestconcernsandinquiriesasrequired
• Takingownershipofissuesandfollowingupaccordingly
• UsingtheutmostcarediscovereachGuests’needs
• WorkingcloselywiththeSpaConciergetoensuretheGuests’needsaremet
• Workingasateamwiththebothspastoensureaseamless,professionalexperience
• Providingassistancetofellowteammemberswhenrequired
• Presentingagracious,warmandprofessionalatmosphere
• Offeringahighlyaestheticpersonalimageasanexampleofyourpersonalimageskills
• Presentingaprofessionalimagebyadheringtogroomingstandards
• Continuouslyimprovingbodytherapy,facialtherapyandguestserviceskills
• Communicatingtheneedforsuppliesorassistance
• Organizingandhavingstudymaterialsandmanualatalltimes
• Promotingretailsalesproductsandmeetingsalesquotasbyeducatingguestsinaprofessionalmanner
• HavingathoroughknowledgeofLaisHotelProperties’productsandservices
• Suggestingadditionalproductsandservicesmeetingourguests’specificpreferences
• Assessingguests’individualsneedstomeetstandardsforadditionalproductsandservices
• Activelyseekingwaystomeetguests’productorserviceneeds
• Attendingtrainingsessionstoensureproductknowledgeisalwaysuptodate
• Allotherdutiesasassigned

ProfessionalRequirements:

• Aestheticsdiploma(2year-program)fromreputableCollege
• FirstAidTrainingisanasset
• CPRTrainingisanasset
• Previousup-sellingand/orsalesexperienceisconsideredanasset

PersonalAttributes:

• Musthaveexcellentcommunicationskillsbothwrittenandoral
• Musthaveapleasantpersonalityandprofessionaldemeanor
• Mustbeself-motivatedandhavegoodtimemanagementskills
• Confidenceinsellingandup-sellingproductsandservices
• Positivesales-orientedpersonality
• Desiretomeetgoals
• Ethicalandhonest

LaisHotelPropertiesLimitediscommittedtofosteringadiverse,inclusive,andaccessibleworkplacewhereallindividualsarevaluedandrespected.Wewelcomeandencourageapplicationsfrompeoplewithdisabilities,Indigenouspeoples,racializedindividuals,women,2SLGBTQIA+persons,andotherswhomaycontributetothefurtherdiversificationofourteam.

Accommodationsareavailableonrequestforcandidatestakingpartinallaspectsoftherecruitmentandselectionprocess.Ifyourequireaccommodation,pleaseletusknowandwewillworkwithyoutomeetyourneeds.

Weareanequalopportunityemployeranddonotdiscriminateonthebasisofrace,ancestry,placeoforigin,colour,ethnicorigin,citizenship,creed,sex,sexualorientation,genderidentity,genderexpression,age,maritalstatus,familystatus,ordisability.