Enable job alerts via email!

Regional Support Manager

NHS

Surrey

On-site

GBP 45,000 - 60,000

Full time

3 days ago
Be an early applicant

Boost your interview chances

Create a job specific, tailored resume for higher success rate.

Job summary

A leading company in luxury elderly care is seeking a Regional Support Manager to oversee care homes in Surrey. The role focuses on supporting the Regional Director, ensuring compliance, and enhancing operational efficiency. Ideal candidates will have management experience in care homes and a commitment to quality service.

Qualifications

  • Demonstrable experience in Care Home management roles.
  • Experience in supporting homes on a regional level.
  • Proven experience supervising staff and staff development.

Responsibilities

  • Support the Regional Director to manage care homes and achieve performance targets.
  • Ensure compliance to standards and service delivery.
  • Identify problem areas and make recommendations.

Skills

Caring
Supportive
Honest
Respectful
Accountable

Education

NVQ 5 in Care for Care Homes

Job description

Avery Healthcare is one of the UK's largest providers of luxury elderly care homes, with a vision of 'creating meaningful lives together.' They are looking for an experienced and dedicated individual to join their award-winning team as a Regional Support Manager covering their homes in the Surrey area. The role will involve supporting the Regional Director to manage a region/group of care homes, ensuring achievement of performance targets and operational efficiency.

Main duties of the job

As a Regional Support Manager, your focus will be to provide support and focus in key homes, ensuring appropriate compliance to standards, reporting, and service delivery. You will also support the homes with the transition process following any acquisitions made by Avery, identify problem areas, and make recommendations to address these in discussion with the Regional Director. Additionally, you will interpret information to support regional performance against quality indicators and make suitable recommendations to the Regional Director.

About us

Avery Healthcare is one of the UK's largest providers of luxury elderly care homes, with a growing network of over 100 homes. They are committed to creating meaningful experiences for their residents and team, offering exceptional care and a supportive, inspiring environment where employees feel valued and empowered.

Job responsibilities

Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we're here to celebrate and support you every step of the way. When you join us, you'll be making a positive impact on residents' lives every day; your compassion and dedication truly make a difference. We're committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you'll experience a culture that values respect, compassion, and a shared commitment to exceptional care. We're now looking for an experienced and dedicated individual to join our award-winning team as a Regional Support Manager covering our homes in the Surrey area. If this sounds like the place for you, we'd love to hear from you!

About the role

Your focus as Regional Support Manager will be to support the Regional Director to manage a region/group of care homes to ensure achievement of performance targets together with optimum operational efficiency. Other responsibilities will include:

  • Provide focus and support in key homes, ensuring appropriate compliance to standards, reporting, and service delivery.
  • Support the homes with the transition process following any acquisitions made by Avery.
  • Identify problem areas and make recommendations to address these, in discussion/agreement with the Regional Director.
  • Interpret information in support of regional performance against quality indicators. Make suitable recommendations to the Regional Director to address.
About you

To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Our ideal candidate must:

  • Have demonstrable experience in Care Home management roles.
  • Be experienced in supporting homes on a regional level.
  • Proven experience supervising staff and staff development.
  • NVQ 5 or equivalent in Care for Care Homes.
About Avery

At Avery, we're not just one of the UK's largest providers of luxury elderly care homes; we're a place where people love to work. We believe that the later years of life should be as enriching as any other, and we're passionate about creating meaningful experiences for our residents and our team alike. With our vision of 'creating meaningful lives together,' we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.

Please note this role will require:

  • A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
  • Proof of eligibility to work in the UK.
Person Specification
Qualifications
  • To be successful in this role, you will need demonstrable experience in Care Home management roles, experience in supporting homes on a regional level, proven experience supervising staff and staff development, and an NVQ 5 or equivalent in Care for Care Homes.
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Get your free, confidential resume review.
or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB.

Similar jobs

Customer Success Specialist - Remote

AO Globe Life - Shehzeb Iftakhar

Burnaby

Remote

CAD 45,000 - 60,000

3 days ago
Be an early applicant

Customer Success Specialist

BLAZE

British Columbia

Remote

CAD 50,000 - 70,000

5 days ago
Be an early applicant

Customer Success Specialist

Commerce7 Platform Inc.

Remote

CAD 45,000 - 65,000

-1 days ago
Be an early applicant

Customer Success Specialist

Commerce7 Platform Inc.

Remote

CAD 45,000 - 60,000

Today
Be an early applicant

Data Entry Clerk - Customer Service Representative

Toward Jobs Online

Hamilton

Remote

CAD 30,000 - 60,000

Yesterday
Be an early applicant

Customer Success Specialist (Tech Startup)

Rankbreeze

Calgary

Remote

CAD 50,000 - 70,000

2 days ago
Be an early applicant

Agent(e) service client

ORA Partenaires

Châteauguay

Remote

CAD 30,000 - 60,000

4 days ago
Be an early applicant

Bilingual Customer Success Specialist

CI Financial

Toronto

Remote

CAD 55,000 - 75,000

4 days ago
Be an early applicant

Customer Success Associate - French Fluent

Samsara

Remote

CAD 59,000 - 77,000

4 days ago
Be an early applicant