Regional Security Operations & Client Relations Leader

Allied Universal; Burnaby; Híbrido; CAD 70.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus opportunities

Flexible benefits

Pension plan

Company car / car allowance

Professional development

Descripción de la vacante

Allied Universal is seeking a Security Service Manager in Burnaby, BC. Hybrid role involving remote, office, and on-site work with an annual salary of 70,000–74,500 CAD, including a car allowance and potential bonuses.

You will lead security operations, manage client relationships, and guide business performance across the Vancouver region. Reporting to the Regional General Manager, you will oversee compliance, audits, staffing, budgeting, and business development efforts while ensuring high

Formación

• Minimum 3–5 years of experience in security operations or management, including at least 3 years in a supervisory role.
• Demonstrated leadership and team management skills.
• Strong knowledge of security operations, risk management, and incident response.
• Excellent communication, organizational, and client relationship management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office and security management systems.
• Valid BC Class 5 driver’s licence with a clean driving record.
• Ability to travel throughout the Vancouver area and respond to emergencies outside regular business hours as required.

Responsabilidades

• Oversee daily security operations across client sites.
• Ensure compliance with company policies, contractual requirements, and applicable regulations.
• Conduct site inspections and operational audits to maintain service quality.
• Implement emergency response procedures and address operational issues.
• Supervise, support, and develop security personnel.
• Build and maintain strong client relationships.
• Address client inquiries, concerns, and service escalations promptly.
• Conduct regular client meetings to review performance and security requirements.
• Prepare and present operational reports and service updates.
• Support branch budgeting and financial planning.
• Monitor operational expenses and identify cost-saving opportunities.
• Optimize staffing and resource allocation while maintaining service standards.
• Contribute to achieving branch financial and operational targets.
• Identify new business opportunities within the Vancouver region.
• Collaborate with the sales team to develop proposals and secure new contracts.
• Identify opportunities to expand existing client accounts.
• Monitor industry trends, market conditions, and competitor activity.
• Maintain accurate documentation of security operations, incidents, and inspections.
• Ensure compliance with applicable legislation, licensing requirements, and contractual obligations.
• Prepare and submit regular operational reports to regional leadership.
• Investigate incidents, address identified risks, and implement corrective actions.

Conocimientos

Leadership

Risk management

Incident response

Communication

Organization

Client relationship management

Travel flexibility

Herramientas

Microsoft Office

Security management systems

Descripción del empleo

Allied Universal is seeking a Security Service Manager in Burnaby, BC. Hybrid role involving remote, office, and on-site work with an annual salary of 70,000–74,500 CAD, including a car allowance and potential bonuses.

You will lead security operations, manage client relationships, and guide business performance across the Vancouver region. Reporting to the Regional General Manager, you will oversee compliance, audits, staffing, budgeting, and business development efforts while ensuring high