Regional Pharmacy Operations and Training Lead

CareRx; Richmond Hill; Hybrid; CAD 58,000 - 72,000; Full time

Benefits offered by this job

Flexible Benefits

Travel opportunities

Defined Work Schedule

Job summary

CareRx is seeking a Regional Pharmacy Operations and Training Lead to coordinate and deliver training for pharmacy staff across Ontario. You will train new hires and existing team members, ensuring adherence to operating procedures and best practices, with travel required to multiple sites.

The role emphasizes group and 1:1 training, content evaluation, and collaboration with supervisors to improve training materials. Hybrid work arrangement offered with a defined schedule.

Qualifications

• Facilitate training of new and existing employees on pharmacy procedures and best practices.
• Ability to train 1:1 or in groups using approved content.
• Evaluate training effectiveness and update materials as needed.
• Coordinate with managers to address learning gaps.
• Must travel regularly to client sites across Ontario.

Responsibilities

• Facilitate training of new and existing employees on pharmacy operating procedures and best practices.
• Re-train current staff as needed and assess training effectiveness.
• Perform evaluations of training content and update as required.
• Track training progress and report to supervisors.
• Travel regularly to client locations across the province.

Skills

Training Facilitation

Group Training

Public Speaking

Communication Skills

Travel Availability

Tools

Telus Health Kroll

eMAR platforms

Job description

Regional Pharmacy Operations and Training Lead

Job Category: Pharmacy

Requisition Number: TRAIN006861

• Posted : August 31, 2026
• Full-Time
• Hybrid

Locations

Showing 1 location

Description

Position Summary

Reporting to the designated Supervisor or Manager, this position is responsible for facilitating training of new and existing employees to ensure all existing pharmacy operating procedures and best practices are followed. Training may be delivered one-to-one or in groups, using approved training content where available (videos, job aids, quick reference guides, etc.).

Ability to travel, including overnight stays, is required on a regular basis as the client group is located throughout the province.

Why you should join CareRx

Collaborative Team: Work with colleagues who share a passion for shaping the future of senior care.

Make a Real Impact: Feel fulfilled knowing your work directly benefits others within the communities we serve.

Flexible Benefits: For eligible roles, enjoy flexible medical and dental coverage that fits your needs.

Defined Work Schedule: Offers a healthy work-life balance with predictable hours.

Focus on Care: Work in an environment where your clinical expertise takes priority — without the demands of retail pharmacy.

Supportive Culture: Be part of a respectful, inclusive workplace where collaboration, connection and shared purpose drive everything we do.

Stability and Growth: Join a well-established Canadian company with a strong foundation for job security and opportunities to grow your career.

Appreciation in Action: We recognize great work through peer-nominated awards, team shout-outs and everyday moments of appreciation.

Celebrations and Community: From cultural events to team socials and holiday fun — we make time to connect, celebrate and enjoy the moments that bring us together.

Your Day To Day

Responsibilities/Requirements

• Facilitating training of new and existing employees on existing pharmacy operating procedures and best practices.
• Re-training of current employees as needed.
• Perform training evaluations to assess the effectiveness of existing materials and content.
• Identify areas where work instruction, online courses, job aids etc. are required or where existing content needs to be updated.
• Track employee training progress.
• Provide regular feedback to the designated Manager or Supervisor as well as the training team.
• Provide a safe, comfortable, environment to support learning.
• Work with the designated Manager or Supervisor to modify or redesign training delivery, content, and/or activities to provide training accommodations as needed.
• Travel is required on a regular basis as the client group is located throughout the province.

What You Bring To The Team

• Registered and in good standing with the Ontario College of Pharmacists
• Minimum of 2-3 years sector pharmacy operations experience coupled with strong pharmacy knowledge and subject matter expertise.
• Experience facilitating 1:1 and/or group training.
• Proficiency with the Telus Health Kroll systems
• Proficiency with eMAR platforms
• Flexibility in working hours to accommodate the needs of the trainees.
• Ability to travel, including overnight stays, is required on a regular basis as the client group is located throughout the province.

Qualities for Success

• Passion for excellence with the ability to motivate others and provide constructive feedback.
• Excellent communication and interpersonal skills with the ability to interact with all levels of the organization.
• Demonstrated excellent presentation and group facilitation skills.
• Ability to work effectively both independently and as a positive contributor to the team.
• Flexibility in working hours to accommodate the needs of the trainees.
• Flexible and able to prioritize tasks to meet deadlines.
• Excellent time management skills and attention to details.
• Strong work ethic and sense of ownership and confidentiality.

Compensation Range: $58,000 to $72,000 annually. Actual pay rate will be based on the individual candidate’s credentials and experience.

Location: Travelling to pharmacy locations across ON East

Opportunity: This is a current existing position

AI Disclosure: CareRx does not use AI to screen candidates

Application Process

CareRX welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Interested, qualified candidates are encouraged to apply.

All applicants must successfully pass satisfactory background screening (depending on the role - Criminal Record Check, Vulnerable Sector Check, Credit Check, Driver’s Abstract, Education Verification, Current Professional Registration) and referencing. Background screening will be completed after an offer of employment has been extended and accepted. #INDHP