Regional Operations Sr Manager

CBRE Group, Inc.; Mississauga; On-site; CAD 90,000 - 140,000; Full time

Job summary

CBRE Group, Inc. is seeking a Sr. Manager in Engineering Ops to lead a team that delivers technical and operational support to account staff. You will work with property managers and vendors to ensure preventive maintenance, repairs, and efficient operations.

The role emphasizes leadership, strategic oversight, and collaboration across departments, with a focus on improving processes, managing budgets, and ensuring compliance with CBRE policies.

Qualifications

• Supervise employees; oversee training and development.
• Coordinate with property managers and vendors; monitor outsourced support.
• Oversee recruiting and hiring decisions for staff and vendors as needed.
• Ensure budgets and resources align with company goals.
• Ensure compliance with laws, regulations and CBRE policies.

Responsibilities

• Provide formal supervision to staff and coach performance.
• Coordinate daily team activities; assign tasks and track deadlines.
• Collaborate with departments to meet business needs and drive growth.
• Review data and recommend process improvements.
• Stay current on industry trends to apply innovations.

Skills

Team leadership

Vendor management

Budget management

Compliance

Training & development

Performance evaluations

Stakeholder collaboration

Process improvement

Project coordination

Mentoring

Job description

About the Role:

As a CBRE FM Engineering Ops Sr. Manager, you will manage the team responsible for providing technical and operational support to the account staff. This will primarily encompass working with property managers and vendors.

This job is part of the Engineering and Technical Services job function. They are responsible for providing support, preventive maintenance, and repairs on equipment and systems.

What You’ll Do:

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees. (Not sure if this will be in scope. If not, I would suggest the following replacement:
• Provide formal supervision and coordination with property management staff and vendors. Monitor the performance and turnaround of outsourced support. Oversee the recruiting and hiring of replacement of vendors to simplify processes and reduce costs.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff and vendors. Set and track staff and department deadlines, including extended team members who have project responsibilities. Mentor and coach as needed.
• Collaborate with other departments and key stakeholders to ensure that business needs are being met.
• Review data and make recommendations for improvements to processes, procedures, and systems.
• Stay up to date with industry trends and best practices and apply knowledge to drive innovation and growth.
• Manage budgets and resources effectively, ensuring that all expenditures are justified and aligned with company goals.
• Ensure the team follows compliance with all relevant laws, regulations, and policies.
• Apply a broad knowledge of the business, own discipline, and how own discipline integrates with others to achieve team and departmental objectives.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence others to adopt a different point of view while being guided by policies and departmental plans.
• Identify and solve technical and operational problems of complexity.
• Understand and recognize the broader impact across the department.
• Improve and change existing methods, processes, and standards within the job discipline. Ensure that communication of project timelines and resolution of requests is frequently communicated