Regional Operations Manager

Seven Retail; Markham; On-site; CAD 80,000 - 120,000; Full time

Job summary

A leading consumer services company seeks a Regional Operations Manager in Markham. This role involves managing a team of Area Managers, ensuring smooth operations across multiple locations, and driving performance through effective leadership. The ideal candidate should have substantial experience in multi-site management and a solid educational background in business or operations.

Qualifications

• 5+ years of experience in field operations, multi-site management.
• Background in healthcare, retail, F&B, or logistics preferred.
• Track record of leading operational teams.

Responsibilities

• Manage and develop a team of Area Managers across locations.
• Ensure execution of BAU operations including inventory management.
• Conduct regular field visits to audit performance and compliance.

Skills

Interpersonal Skills

Leadership

Attention to Detail

Adaptability

Education

Bachelor's degree in Business or Operations Management

MBA

Job description

Join to apply for the Regional Operations Manager role at Seven Retail

Join to apply for the Regional Operations Manager role at Seven Retail

• Manage, coach, and develop a team of Area Managers across multiple locations.
• Ensure consistent execution of BAU (Business As Usual) operations including:
• Inventory and stock management
• Equipment functionality and maintenance coordination
• Facility readiness and cleanliness
• Administrative compliance and reporting
• Lead and monitor the implementation of sales operations initiatives in the field.
• Track operational KPIs and enforce accountability among field teams.
• Act as the escalation point for operational challenges at the clinic level.
• Conduct regular field visits to clinics to audit performance, morale, and compliance.
• Collaborate with central teams (HR, Sales, Procurement, Finance) to ensure alignment and resource support.
• Foster a performance-driven culture grounded in discipline, follow-through, and team motivation.
  

Key Responsibilities

• Manage, coach, and develop a team of Area Managers across multiple locations.
• Ensure consistent execution of BAU (Business As Usual) operations including:
• Inventory and stock management
• Equipment functionality and maintenance coordination
• Facility readiness and cleanliness
• Administrative compliance and reporting
• Lead and monitor the implementation of sales operations initiatives in the field.
• Track operational KPIs and enforce accountability among field teams.
• Act as the escalation point for operational challenges at the clinic level.
• Conduct regular field visits to clinics to audit performance, morale, and compliance.
• Collaborate with central teams (HR, Sales, Procurement, Finance) to ensure alignment and resource support.
• Foster a performance-driven culture grounded in discipline, follow-through, and team motivation.
  

Ideal Candidate Profile

• 5+ years of experience in field operations, multi-site management, or similar roles (healthcare, retail, F&B, or logistics background preferred).
• Proven track record of leading frontline operational teams with discipline and energy.
• Strong execution mindset with attention to detail and follow-through.
• Excellent interpersonal skills with the ability to motivate and push teams toward performance goals.
• High adaptability and resilience in a fast-paced, service-driven environment.
• Bachelor’s degree in Business, Operations Management, or related field (MBA is a plus).

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Consumer Services

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