Regional Operations & Business Support Manager

Guillevin International; Burnaby; On-site; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Profit sharing

Flexible insurance

Telemedicine

Employee Assistance Program (EAP)

RRSP matching

TFSA program

Charging terminals

Years of Service recognition

Job summary

Guillevin International in Burnaby, BC, seeks a Regional Operations & Business Support Manager to lead regional pricing, inventory, and systems, while driving continuous improvement across branches. The role supports the VP and regional leadership, leveraging Power BI and P21 expertise to improve margins and operations.

The ideal candidate has strong analytical, organizational, and communication skills, with experience in ERP/CRM systems and cross-functional leadership within distribution

Qualifications

• Minimum five years in operations, distribution, or supply chain.
• Experience with pricing, inventory, and financial processes.
• Strong analytical, organizational, and problem-solving skills.
• Advanced Excel and Power BI proficiency.
• Experience with ERP/CRM; P21 is an asset.

Responsibilities

• Implement and oversee regional pricing strategy and margins.
• Provide operational and financial support to VP and regional teams.
• Lead regional operations team and oversee the Small Distribution Centre.
• Manage inventory including discrepancies, write-downs, SKU creation, costs, returns, and reconciliations.
• Prepare monthly commission, inventory analytics, and operational reports.
• Use Power BI and Excel to deliver insights for decision making.
• Support regional planning, freight negotiations, vendor relations, and cost management.

Skills

Analytical skills

Organizational skills

Problem-solving

Communication

Leadership

Attention to detail

Time management

Tools

Power BI

P21

ERP/CRM systems

Excel

Job description

Regional Operations & Business Support Manager Status: Regular, Full time Location: Burnaby, British Columbia Job Description We are looking for an experienced and highly organized Regional Operations & Business Support Manager to join our team. This is a key role supporting regional leadership and branch operations, with responsibility for pricing, inventory, systems, reporting, operations, and continuous improvement.

MAIN RESPONSIBILITIES

• Implement and oversee the region's pricing strategy, including customer price matrices, supplier pricing, rebates, and margin opportunities.
• Provide operational and financial support to the VP and regional management team.
• Serve as a subject matter expert in P21, supporting teams with system functionality, reporting, and operational processes.
• Lead and support the regional operations team and oversee the operations of the regional Small Distribution Centre.
• Manage and analyze inventory, including discrepancies, write-downs, physical inventories, SKU creation, costs, supplier returns, and reconciliations.
• Prepare and analyze key business reports, including monthly commission reports, inventory analytics, operational reporting, and business performance reporting.
• Use Power BI and advanced Excel to provide meaningful business insights and support decision-making.
• Support regional and branch planning, freight negotiations, vendor relationships, and cost-management initiatives.
• Review operational expenses, supplier invoices, pricing, and inventory activity for accuracy and identify opportunities to reduce costs.
• Support the eCommerce business, including increasing customer engagement and helping customers navigate the platform.
• Coordinate regional marketing initiatives and support branch merchandising.
• Provide training and support to employees on systems, operational processes, and best practices.
• Support administrative and inside sales teams with procedures, back orders, key accounts, and system-related needs.
• Oversee Health & Safety policies, procedures, and training within the region.
• Coordinate and track employee vacation and time-off requests.
• Promote continuous improvement, professional development, teamwork, and operational excellence.
• Maintain current knowledge through vendor training, educational opportunities, and industry development.
• Conduct all activities in accordance with Company policies, procedures, and core values.

REQUIREMENTS

• Minimum five (5) years of industry experience preferable, or a combination of relevant experience and education
• Experience in operations, distribution, supply chain, business administration, or a related field.
• Strong analytical, organizational, and problem-solving skills.
• Advanced Microsoft Excel skills and proficiency with Microsoft Office.
• Experience with Power BI and ERP/CRM systems; P21 experience is an asset.
• Strong understanding of pricing, inventory, purchasing, and financial processes.
• Excellent communication and interpersonal skills.
• Ability to manage multiple priorities and work effectively with leadership and cross-functional teams.
• A proactive, solutions-oriented approach with a strong focus on accuracy, efficiency, and continuous improvement.
• A professional, ethical, and collaborative approach to leadership and business.
• Ability to address problems and opportunities for the company.

What’s in it for you We are a major player, involved in the energy transformation in Canada. Our dynamic work environment promotes autonomy and decision making, and offers great career opportunities. What sets us apart is our: Annual profit-sharing offered to all in addition to our competitive compensation: rewarding accomplishmentsis part of our culture. A strong national network offering real opportunities to grow: our people make the difference.

Among our benefits: Flexible group insurance plan customizable to your needs. Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP). Group RRSP with employer contribution and TFSA. Postsecondary Scholarship Program for our employee’s children. Charging terminals available at our facilities. Years of Service Recognition Program.

Our recruitment process ensures equality and diversity. Founded in 1906, Guillevin is a major player in Canadian distribution, recognized for its field expertise and strong partnerships with trusted brands in electrical, lighting, renewable energy, telecommunications, and automation. Active in residential, commercial, industrial, and institutional markets, we create sustainable value where it truly matters. With more than 120 locally managed autonomous centers across the country, we operate at the heart of the markets we serve, close to our customers and their field realities. Our business model makes all the difference: Our local teams are agile, autonomous, and able to respond quickly to find the right solution, even for the most complex needs. We are true business partners. We understand your challenges, anticipate your needs, and work with you to find solutions that move your ambitions forward. This same culture of autonomy and collaboration drives our internal teams. At Guillevin, every employee plays a meaningful role in our collective success with the freedom to act, the pride to take initiative, and the desire to make a difference every day. Join our teams geared to make it happen!