Inside Sales Representative

Guillevin International; St. Thomas; On-site; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Profit sharing

Group insurance

Telemedicine & EAP

RRSP + TFSA

Years of service recognition

Scholarship program

Charging terminals

Job summary

Guillevin International in St. Thomas, Ontario is seeking an Inside Sales Representative to join our fast-paced team. You will manage inquiries through email, phone, and online orders, promote products, and support outside sales colleagues.

The role emphasizes a proactive, customer-centred approach with a focus on resolving issues, offering suitable product solutions, and maintaining up-to-date knowledge of our electrical, lighting, and automation lines.

Qualifications

• Experience in B2B sales and building customer relationships.
• Customer-centric approach with a focus on satisfaction.
• Strong verbal and written communication skills.

Responsibilities

• Manage and prioritize customer requests via email, phone, and online sales.
• Respond to customer needs and propose appropriate solutions.
• Follow up and inform key personnel of customer feedback.
• Maximize sales by suggesting alternatives and complementary products.
• Collaborate closely with outside sales staff and other departments.
• Maintain knowledge of product lines and systems used.
• May negotiate special prices and terms with customers.

Skills

B2B sales

Customer service

Communication

Job description

Inside Sales Representative

Status: Regular, Full time

Location: St-Thomas, Ontario

Job Description

Interested? Daytime schedule: Monday to Friday.

Known customer base, reliable and high-quality products. Opportunity for advancement. Enjoy's a fast paced environment. Do you have what we’re looking for? Experience in B2B sales. “People” person who puts customer satisfaction at the centre of every decision. Reliable, resourceful and committed. Very resilient and good at finding solutions. A Positive and Solutions oriented mindset.

Here’s a typical day:

• Manage and prioritize customer requests coming through various channels (email, phone and online sales).
• Respond to customer needs and find appropriate solutions, based on the circumstances.
• Follow up as necessary and promptly inform key personnel of customer feedback (prices, products, service, etc.).
• Maximize sales to customers; suggest alternative and complementary products.
• Work closely with outside sales staff & all other departments.
• Maintain skills and knowledge of product lines and systems used.
• May be required to negotiate special prices and terms with customers

What’s in it for you

• Annual profit-sharing offered to all in addition to our competitive compensation: rewarding accomplishments is part of our culture.
• A strong national network offering real opportunities to grow: our people make the difference.
• Flexible group insurance plan customizable to your needs.
• Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP).
• Group RRSP with employer contribution and TFSA.
• Years of Service Recognition Program
• Postsecondary Scholarship Program for our employee’s children.
• Charging terminals available at many of our facilities.

We are committed to creating accessible environments for our applicants and employees. If you require accommodation or special assistance at any stage of the application process and employment, please contact us at [e-mail] with your request. Your information will be treated as confidential.

Our recruitment process ensures equality and diversity. Please note that only successful candidates will be contacted.

About Us

Founded in 1906, Guillevin is a major player in Canadian distribution, recognized for its field expertise and strong partnerships with trusted brands in electrical, lighting, renewable energy, telecommunications, and automation. Active in residential, commercial, industrial, and institutional markets, we create sustainable value where it truly matters. With more than 120 locally managed autonomous centers across the country, we operate at the heart of the markets we serve, close to our customers and their field realities.

Our business model makes all the difference: Our local teams are agile, autonomous, and able to respond quickly to find the right solution, even for the most complex needs.

We are true business partners. We understand your challenges, anticipate your needs, and work with you to find solutions that move your ambitions forward. This same culture of autonomy and collaboration drives our internal teams. At Guillevin, every employee plays a meaningful role in our collective success with the freedom to act, the pride to take initiative, and the desire to make a difference every day.

Join our teams geared to make it happen!