Regional Manager, Administrative Services

RPMGlobal; Toronto; On-site; CAD 80,000 - 120,000; Full time

Job summary

An established professional services firm is seeking a Regional Manager for Administrative Services. In this dynamic role, you will lead strategic projects and coach colleagues to foster their growth. The company values a collaborative culture and offers a supportive environment where your contributions can make a real difference. With a focus on community and connection, this position provides an exciting opportunity to influence change and drive success within a dedicated team. If you're passionate about leadership and making an impact, this role could be the perfect fit for you.

Benefits

Profit Sharing

Flex Days

RRSP Contributions

Firmwide Holiday Closure

Wellness Benefits

Concierge-like Benefits

Work from Anywhere in Canada in the Summer for 4 Weeks

Qualifications

• 5+ years of relevant work experience with a focus on leadership.
• Strong coaching skills and ability to support professional growth.

Responsibilities

• Lead strategic initiatives within the Administrative Services Team.
• Coach and manage colleagues to enhance their performance.

Skills

Coaching Skills

Interpersonal Skills

Communication Skills

Leadership

Relationship Building

Problem-Solving

Education

Post-secondary education in business administration

Job description

Who we are
You know those big cities that still feel like small towns? Where everyone’s friendly and helps each other out? That’s like DoaneGrant Thornton. Except here we’re all professionals and there isn’t a mayor or a general store. What we’re trying to say is that we’re a large and growing professional services firm that still feels like a community. We employ over 3000 people across Canada, and we truly care about our colleagues, our clients and the communities where we work and live. That’s what’s most important to us. We’re building a thriving organization that’s purpose driven and still want to remember what your favourite milkshake flavour is.

Our special culture shines through when we have the opportunity to connect in person. That’s why we’re working in a model where teams are required to be together in the office 4 days per week.

As a Regional Manager, Administrative Services your responsibilities will include:

1. Lead strategic projects in alignment with our purpose:
   • Lead strategic initiatives within the Administrative Services Team to support our purpose in alignment with Firm Wide and Business Unit priorities. This will require a high level of collaboration with the broader Administration Leadership team (National Senior Manager, Regional Managers, and Managers) to ensure we act as one cohesive team, to drive projects forward and enable change across the Administrative Team.
   • Participate in the development of strategy for the National Administrative Team and communicate, cascade, and implement strategy within respective Region or Team.
   • In consultation and coordination with the National Senior Manager, Administrative Services, work to identify needs and implement changes related to the business unit and/or service lines within designated Business Units or segments.
   • Bring insights from the Region and/or specified BU to represent in cross functional projects and firm wide initiatives (GTWay, IT Changes, P&C Projects, etc.).
   • Work in collaboration with the Business Operations teams (Acquisitions & Integrations) to support successful and seamless integration of new Administrative Colleagues from integrating firms.
   • Take the lead on process documentation and the Administrative Learning to Thrive pathway. This will require a high level of collaboration with the L&D team and Administrative Leaders, to develop and curate learning resources.
   • Coordination and implementation of best practices, policies, and procedures.
2. Leading and coaching colleagues:
   • Coach and lead specific colleagues, teams, or regions within the Administrative Services Team. This may be Specific Business Units, segments, or colleagues within the Business Units.
   • This includes day-to-day coaching, performance management, recruiting and onboarding of assigned coachees of People Managers and Coachees.
   • Identifying training needs for coachees, and support coachees in the development of their annual goals in alignment with Firm Strategy.
   • Provide ongoing and regular feedback to coachees to support their professional growth.
   • Other responsibilities, as assigned.

Doane Grant Thornton
If you’re a bit like us, you’re driven to connect with how others are feeling and thinking. Here we walk in others shoes before taking action. Just imagine being part of a team that puts “we before me”, where flexAbility is a mindset, and where you trust your colleagues to have your back. At DoaneGrant Thornton, you’ll work with inspiring leaders who support your development, both personally and professionally. This is a place where your insatiable curiosity enables you to think, see and hear from a variety of perspectives, a place where every day is different and having the courage to grow is part of who you are. And when all this comes together, well that’s when the magic happens!

Want to learn more about who we are and how we live our purple every day? Read our colleagues’ stories at www.discoveryourpurple.ca

Think you’ve got what it takes to be a Regional Manager, Administrative Services? Like the colour purple? Great. Here's a few more boxes we’re also hoping you can tick:

1. Post-secondary education in business administration, administrative services, or another relevant field
2. Minimum of five years’ work experience in relevant responsibilities
3. Minimum of three years’ work experience leading and coaching large teams
4. Strong coaching skills and enthusiastic about supporting coachees in their growth and development
5. Excellent interpersonal and communication skills
6. Ability to build relationships with and influence individuals from all areas, role levels and functions in the firm
7. Ability to provide a balanced, practical approach to routine and complex issues
8. Eager to make a difference and has an infectious can-do attitude
9. Able to create the environment for growth and generate energy to inspire and lead

At DoaneGrant Thornton we’re focused on making a difference in the lives of our clients, our colleagues and our communities. That’s our purpose. Or, as we like to say, living our purple.

What's in it for you?
Profit sharing, Flex days, RRSP contributions, Firmwide holiday closure, Wellness benefits, Concierge-like benefits, Work from anywhere in Canada in the summer for 4 weeks, and more!

Are you ready to Discover Your Purple?
#LI-Onsite