Regional Maintenance Manager

Pomeroy Lodging; Grande Prairie; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player seeks a Regional Maintenance Manager to enhance operational efficiency across its hotel division. This role involves leading a team of skilled technicians, ensuring high-quality property upkeep, and managing vendor relationships. The successful candidate will have over 10 years of experience in maintenance within hospitality, demonstrating a strong commitment to safety and guest satisfaction. With opportunities for personal and professional growth, this position offers a dynamic work environment where your contributions will significantly impact the guest experience and operational success.

Benefits

Competitive wages

Health and Wellness benefit plan

Paid on-the-job training

Growth and development opportunities

Personal days: 5 per year

Pomeroy Stay Travel Program

Qualifications

• 10+ years in maintenance or engineering within hotels or multi-site facilities.
• Collaborative leader with a focus on safety and guest experience.

Responsibilities

• Oversee maintenance performance and vendor relations across multiple hotels.
• Lead and develop a team of regional maintenance technicians.

Skills

HVAC

Plumbing

Electrical

Carpentry

General Building Maintenance

Team Leadership

Vendor Management

Safety Standards

Education

High School Diploma

Post-Secondary Education

Trade Certifications (HVAC, Plumbing, Electrical)

Tools

MS Office

Maintenance Management Software

Job description

We are looking for a Regional Maintenance Manager to support the hotel division!

This role is based out of Grande Prairie, Alberta and will support hotels in the Peace Region, including Dawson Creek, Chetwynd and Fort St. John, British Columbia as well as Grande Prairie, Alberta, travel will be required.

Position Overview

As the Regional Maintenance Manager, you will provide strategic support and operational expertise to hotel property maintenance teams. Your role will be to ensure consistent service excellence across the portfolio by overseeing maintenance performance, regulatory compliance, vendor relations and service contract management. The Regional Maintenance Manager will provide guidance to a team of skilled maintenance professionals while working closely with on-site teams to enhance technical competencies, reduce reliance on external contractors and elevate guest satisfaction through high-quality property upkeep. We commit to giving you the training, tools, support, and feedback required to be successful; achieving excellence is up to you.

Pomeroy Perks

• Competitive wages and Health and Wellness benefit plan.
• Paid on-the-job training with additional learning opportunities.
• Growth and development opportunities, both personal and professional.
• Personal days: 5 per year after 90 days of continuous full-time employment.
• Pomeroy Stay Travel Program.

Key Focuses

Team Leadership & Development:

• Onboard, lead, coach, and manage a team of regional maintenance technicians across multiple hotels
• Serve as a subject matter expert to on-site teams, offering troubleshooting guidance and proactive coaching.
• Develop learning plans and provide technical training to enhance the capabilities of hotel maintenance teams.
• Foster a “One Team” culture by collaborating closely with property leaders and operational departments.

Maintenance Coordination & Quality Standards

• Coordinate property maintenance across the Peace Region/Grande Prairie in partnership with General Managers and the corporate office.
• Prioritize projects and allocate skilled resources to support property maintenance beyond on-site team capacity.
• Ensure high standards are consistently met across all building systems and guest-facing areas.

Health & Safety

• Lead and coordinate Health and Safety committees.
• Ensure a safe and compliant work environment across all properties.

Vendor & Contract Management

• Source and manage vendor, trade, and service provider relationships at local and regional levels.
• Administer maintenance-related service contracts, ensuring adherence to safety and quality standards.
• Maintain a contract and service calendar to ensure timely completion of preventative maintenance tasks.
• Negotiate pricing and scope of work to ensure cost-effective and high-quality service delivery.
• Evaluate contractor performance and assess opportunities to bring services in-house where beneficial.

Vendor & Contract Management

• Understands that their people are their customers and does not fail to keep promises. Personal communication, interactions, and behaviour support all five of the organization's core values.
• Deliverables are executed in a manner that requires little or no follow-up in terms of scope, timeliness and quality.

Experience/Passions/Education

• 10+ years of experience in maintenance, engineering, or technical operations within hotels, resorts, or multi-site facilities
• Skilled in HVAC, plumbing, electrical, carpentry, painting, and general building maintenance
• Collaborative, hands-on leader with a passion for mentoring and developing teams
• Strong focus on safety, guest experience, and maintaining high operational standards
• Proven ability to manage budgets, vendors, and preventative maintenance programs
• Effective in remote or rural hospitality environments with regional travel flexibility
• Proficient in MS Office and maintenance management software
• High school diploma required; post-secondary education and trade certifications (e.g., HVAC, plumbing, electrical) are strong assets
• WHMIS certification is an asset
• Valid driver’s license and access to a vehicle required

Working Conditions

This position may work long days and/or weekends to meet periodic upturns in business demands or meet deadlines. This strategic role requires frequent interactions with the maintenance teams and key stakeholders to maintain operational efficiency, consistency and equipment reliability. This position will require independent work, the ability to lift up to 75 lbs, and exposure to hot and cold temperatures. This role requires travel to the Peace Region, including Dawson Creek, Chetwynd and Fort St. John, British Columbia as well as Grande Prairie, Alberta.

About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.