Regional HR / Operations Director

fortixion pte. ltd.; Kitchener; Hybrid; CAD 110,000 - 170,000; Full time

Job summary

Fortixion Pte. Ltd. in Canada is seeking an experienced Regional HR Director / Operations to lead HR and operational functions across multiple sites.

You will provide strategic HR leadership, oversee workforce planning, and drive compliance to enable sustainable growth. You will build high-performing regional teams, manage budgets, oversee recruitment and development, and partner with senior management on organizational planning.

Qualifications

• Degree or Diploma in Human Resources, Business Administration, Management, or related field.
• Minimum 8 years of HR and/or operations management experience, regional or multi-site preferred.
• Strong knowledge of HR practices, employee relations, and manpower planning.
• Proven experience in leading and developing teams.

Responsibilities

• Develop and implement regional HR strategies aligned with business objectives.
• Oversee recruitment, manpower planning, employee development, and retention.
• Manage HR policies, procedures, and employee relations across multiple locations.
• Lead HR and operations teams to achieve departmental goals and operational excellence.
• Monitor operational performance and identify efficiency improvements.
• Develop workforce budgets, manpower plans, and HR forecasts.
• Ensure compliance with employment laws and company policies.
• Establish performance management and staff development programs.
• Collaborate with senior management on organizational planning and operations.
• Monitor HR and operational KPIs and prepare management reports.
• Support regional expansion, restructuring, and workforce-related projects.
• Execute other strategic HR and operational duties as assigned.

Skills

Leadership

Communication

Problem solving

Travel

Independent work

Project management

Team development

HR policies

Manpower planning

Regional experience

Education

Degree or Diploma in HR / Business Admin / Management

Job description

Job Summary

We are seeking an experienced Regional HR Director / Operations to lead regional human resources and operational functions. You will provide strategic HR leadership, oversee workforce planning, manage compliance, and drive operational performance to support business growth.

Responsibilities

• Develop and implement regional HR strategies aligned with business objectives to enhance workforce effectiveness
• Oversee recruitment, manpower planning, employee development, and retention to build a high-performing workforce
• Manage HR policies, procedures, and employee relations across multiple locations to ensure consistency and compliance
• Lead and supervise HR and operations teams to achieve departmental goals and operational excellence
• Monitor operational performance and identify opportunities to improve business processes and efficiency
• Develop workforce budgets, manpower plans, and HR-related forecasts to support strategic planning
• Ensure compliance with applicable employment laws and company policies to mitigate risks
• Establish performance management and staff development programs to enhance employee capabilities
• Collaborate with senior management on organizational planning and business operations to align HR initiatives with company goals
• Monitor HR and operational KPIs and prepare regular management reports to inform decision-making
• Support regional expansion, restructuring, and workforce-related projects to facilitate business growth
• Execute other strategic HR and operational duties as assigned by management

Preferred competencies and qualifications

• Degree or Diploma in Human Resources, Business Administration, Management, or a related field
• Minimum 8 years of relevant HR and/or operations management experience, with regional or multi-site experience preferred
• Strong knowledge of HR practices, employee relations, and manpower planning
• Proven experience in managing and developing teams
• Strong leadership, communication, and problem-solving skills
• Ability to work independently and make sound operational decisions
• Strong organizational and project management abilities
• Experience working across multiple countries or markets is an advantage
• Willingness to travel when required