Regional Field Service Leader for Growth and Accounts

Confidental; Toronto; On-site; CAD 90,000 - 130,000; Full time

Job summary

Confidental in the Greater Toronto Area seeks a Regional Service Manager to oversee service operations across the territory. You will lead field technicians, drive customer satisfaction, and expand service coverage while maintaining profitability.

The role requires a hands-on leader with technical grounding, travel up to 60% of the time, and strict adherence to OHSA and safety policies.

Qualifications

• Experience in service management or field operations leadership (2–5 years).
• Ability to read electrical schematics/diagrams and assess field work.
• Strong customer focus and reliable under deadlines.

Responsibilities

• Lead and manage Field Service Technicians covering the territory.
• Coach and train regional team; provide feedback to improve performance.
• Direct daily service operations; balance workload among technicians.

Skills

Field service ops

Territory management

Leadership

Customer focus

Problem solving

Tools

SAP

Oracle Cloud

Microsoft Dynamics

Excel

Job description

Confidental in the Greater Toronto Area seeks a Regional Service Manager to oversee service operations across the territory. You will lead field technicians, drive customer satisfaction, and expand service coverage while maintaining profitability.

The role requires a hands-on leader with technical grounding, travel up to 60% of the time, and strict adherence to OHSA and safety policies.