Refrigeration Supervisor

West Edmonton Mall Property Inc. (West Edmonton Mall and Fantasyland Hotel); Edmonton; On-site; CAD 80,000 - 105,000; Full time

Job summary

West Edmonton Mall Property Inc. in Edmonton is seeking a Refrigeration Supervisor to oversee the Refrigeration department and take a hands-on role in installations, repairs, and maintenance of HVAC systems across the mall.

You will lead journeypersons and apprentices, manage the annual Refrigeration budget, and coordinate with other trades to ensure timely service. The role demands strong leadership, communication, and safety focus in a busy retail environment.

Qualifications

• Journeyperson HVAC Refrigeration (Red Seal) certification required.
• 5–7 years in commercial/industrial HVAC refrigeration repair.
• Proven leadership, team mentoring, and supervisory experience.
• Strong communication and interpersonal skills; able to work independently.
• Budgeting experience and supplier relationship knowledge.
• Proficient with Microsoft Office; quick to learn new software.

Responsibilities

• Provide supervision and guidance to the Refrigeration team.
• Prepare and monitor annual operating budget for Refrigeration.
• Respond to dispatch calls; delegate tasks and recruit staff.
• Coordinate with other trades to meet HVAC needs in a timely manner.
• Oversee inventory and purchasing of materials.
• Repair and maintain HVAC/R equipment per schematics and specs.
• Maintain all Refrigeration/HVAC systems (rooftop units, makeup air, exhaust, coils).
• Install/replace pumps or refrigeration equipment as needed.
• Interpret gauges and controls to manage pressure in systems.
• Contribute to ongoing safety and compliance programs.

Skills

Leadership

Teamwork

Budgeting

Communication

Problem-solving

Education

Journeyperson HVAC Refrigeration (Red Seal)

Tools

Microsoft Office

Job description

The Refrigeration Supervisor is responsible for overseeing the Refrigeration department and staff while taking a hands-on role in the installations, repairs, and maintenance of the heating, ventilation, and air conditioning systems in West Edmonton Mall.

Primary Responsibilities

• Providing supervision, direction, and proper guidance to the Refrigeration team including both Journeypersons and Apprentices.
• Preparing, maintaining and adhering to an annual operating budget for the Refrigeration department and completing associated paperwork required.
• Responding to dispatch calls and delegating tasks and projects to the Refrigeration department team. Being involved in the interviewing and selection of Refrigeration staff members as well as conducting regular reviews and performance management if required.
• Communicating with other trades and Mall departments to ensure all Refrigeration needs are met in a timely manner.
• Completing inventory and ensuring any necessary materials are in stock or a purchase order is placed.
• Utilizing Journeyperson Refrigeration trade knowledge by repairing and maintaining component parts of air conditioning, refrigeration, and ventilating systems in various areas of West Edmonton Mall.
• Ensuring the maintenance of all Refrigeration and HVAC Systems in West Edmonton mall such as; roof tops units, make-up air units, exhaust fans, and fan coils are maintained and functioning to meet the operational needs of the facility.
• Installing and replacing all types of pumps or refrigeration equipment, according to prints, specifications, diagrams or other instructions.
• Reading and interpret gauges and instruments and adjusts mechanisms such as valves, controls and pumps to control the levels of pressure in the distribution in systems.
• Other responsibilities as required.

Desired Qualifications

• Must have a valid Journeyperson/Red Seal HVAC Refrigeration trade certification.
• A minimum of five (5) to seven (7) years-experience as a Journeyperson in a Commercial or Industrial HVAC Refrigeration based repair environment.
• Must have proven leadership skills, teamworking and mentorship abilities with previous experience acting in a Supervisory level trades position.
• Excellent communication and interpersonal skills and the ability to work independently or in a team environment.
• Previous budgetary experience with a background in supplier relations.
• Strong computer skills and with the ability to utilize Microsoft Office programs such as word, excel, and outlook and the ability to adapt and utilize new software and related emerging mobile technology in the workplace.
• Must be able to walk long distances, work from heights, work in small spaces and have the ability to lift and carry up to 50 lbs.

Terms Of Employment

• This is a full-time position that works Monday through Friday and includes on-call responsibilities as required.
• Must be able to pass a basic security clearance.