Referrals Service Coordinator

Medcan Health Management Inc.; Toronto; Hybrid; CAD 36,000 - 50,000; Full time

Job summary

Medcan Health Management Inc. in Toronto is seeking a Referrals Service Coordinator for the Client Care Centre on a full-time 18-month contract.

You will provide exceptional administrative support to physicians and team, handling charts, faxes, mail, and records, with potential weekend work and a hybrid onsite/remote schedule.

Qualifications

• Minimum 1 year of medical office experience.
• Health Records Diploma and/or Medical Office Administration diploma preferred.
• Excellent written, verbal and electronic communication skills.
• Proficient in MS Word, Excel and Outlook.
• Knowledge of medical terminology.
• Hybrid of onsite and remote work requirement.
• Full-time contract position Monday to Friday 8:30am-5:00pm with potential Saturdays.

Responsibilities

• Pulling, ordering and managing charts
• Managing daily incoming faxes
• Scan, categorize and upload transferred records from other facilities
• Sort and distribute incoming mail
• Manage and task all miscellaneous requests from external facilities through incoming faxes to appropriate team members
• Manage and task all appointment notifications to appropriate team
• Attend and task release of record requests
• Additional administrative duties as required

Skills

Medical office experience

Communication skills

Attention to detail

Knowledge of medical terminology

Education

Health Records Diploma or Medical Office Administration diploma preferred

Tools

MS Word

Excel

Outlook

Job description

Are you passionate about helping people live their healthiest lives? Do you thrive in a dynamic, supportive environment where your contributions truly matter? If so, Medcan is the place for you! This job is for a current vacancy. Join Our Team as a Referrals Service Coordinator! Please note this is a 18-month contract.

The Role

Medcan is currently recruiting for a Referrals Service Coordinator for the Client Care Centre team in a full-time 18-month contract position.

The ideal candidate possesses excellent written and verbal communication and has an appreciation for attention to detail.

Exceptional administrative back-office support to physicians and Client Care Centre team colleagues.

The role is well suited to candidates who have demonstrated the ability to thrive in a changing environment and have experience working with multi-disciplinary teams. This role allows for the possibility of work on weekends if the need should arise.

What You’ll Do

• Pulling, ordering and managing charts
• Managing daily incoming faxes
• Scan, categorize and upload transferred records from other facilities
• Sort and distribute incoming mail
• Manage and task all miscellaneous requests from external facilities through incoming faxes to appropriate team members
• Manage and task all appointment notifications to appropriate team
• Attend and task release of record requests
• Additional administrative duties as required

What You’ll Need

• Minimum 1 years Medical Office experience
• Health Records Diploma and/or Medical Office Administration diploma preferred
• Excellent written, verbal and electronic communication skills
• Proficient in MS word, Excel and Outlook
• Knowledge of medical terminology
• The position will be hybrid of onsite and remote work requirement
• This is a full time contract position that is from Monday to Friday weekly 8:30am-5:00pm with potential occasional Saturdays.

Position Pay Range

$36,374.00 - $50,014.25 CAD annually Pay will be determined based on an analysis of the selected candidate's experience and qualifications within the role's compensation grade. Medcan's compensation ranges are determined by a combination of required qualifications and skills, market value, and internal equity. The above range pertains solely to the base compensation and is not inclusive of additional compensation details such as perks, benefits, and potential bonuses or incentives.

Diversity, Equity and Accessibility

Medcan is dedicated to equity, diversity and inclusion. We strive to ensure all stakeholders have a fair opportunity to participate in our community. If contacted for an opportunity, please advise your Talent Acquisition contact should you require accommodation.

AI Use Disclosure - Opportunities at Medcan

Medcan uses artificial intelligence (AI) tools to support the screening and assessment of applicants for opportunities as part of a fair, transparent, and inclusive process. These tools assist our team but do not make final decisions. All decisions are reviewed and made by our teams to ensure fairness and alignment with Medcan's values. If you have questions about how your application is assessed, please contact the Medcan Talent Acquisition team at [e-mail].

Medcan is a global leader in proactive health and wellness services and is devoted to providing care that is grounded in the latest evidence-based practices, technologies and treatments. Our team includes physicians, clinicians, allied health, administrative and corporate professionals that are passionate about supporting individuals, families and employers to live well, for live. Medcanners are client obsessed, our business is powered by people, and we believe in challenging the status quo and focusing on what matters. We value excellence, drive, respect and integrity. Medcan's head office is located at 150 York Street in downtown Toronto, with additional locations across Ontario. Learn more at medcan.com.