Recreation Facility Staff

Kinsley Power Systems; Banff; On-site; CAD 31,684 - 33,062; Full time

Benefits offered by this job

Employee Assistance Program

Professional development

Staff cafeteria and restaurant-disount

Onsite fitness facility – first month

Job summary

Banff Centre for Arts and Creativity is seeking experienced Recreation Facility Staff to deliver exceptional customer service at the reception desk and throughout the facility.

You will process memberships and sales, assist with bookings, and support safety and cleanliness standards across the centre, including pool operations and emergency response as needed.

Qualifications

• Possess Certified Pool Operator Certificate or willingness to complete it.
• Current Canadian Standard First Aid with Level C CPR and AED.
• Post-Secondary Diploma.
• 1–3 years' experience in a similar role.
• Basic computer skills.

Responsibilities

• Greet customers with high level of customer service.
• Process and maintain fitness membership records and sales; end-of-day cash outs.
• Assist with coordinating facility and program bookings and data entry.
• Produce photo ID cards for members, artists, faculty and staff.
• Enforce facility policies and procedures, including cleaning and disinfecting procedures.
• Perform pool operations tasks to AHS standards; water treatment, chemical balancing and record keeping.
• Respond to water contamination issues as needed.
• Assist in inventory of chemicals and cleaning supplies.
• Administer emergency first aid, as required, to ensure safety of all guests.

Skills

Customer Service

Reception experience

Cash handling

Education

Post-Secondary Diploma

Certified Pool Operator Certificate

Standard First Aid with Level C CPR and AED

Job description

Recreation Facility Staff

Banff Centre for Arts and Creativity aims to inspire everyone who attends our campus – artists, leaders, and thinkers – to unleash their creative potential.

We acknowledge, with deep respect and gratitude, our home on the side of Sacred Buffalo Guardian Mountain. In the spirit of respect and truth, we honour and acknowledge the Banff area, known as “Minhrpa” (translated in Stoney Nakoda as “the waterfalls”) and the Treaty 7 territory and oral practices of the Îyârhe Nakoda (Stoney Nakoda) – comprised of the Bearspaw, Chiniki, and Goodstoney Nations – as well as the Tsuut’ina First Nation and the Blackfoot Confederacy comprised of the Siksika, Piikani, Kainai. We acknowledge that this territory is home to the Shuswap Nations, Ktunaxa Nations, and Metis Nation of Alberta, Rockyview District 4. We acknowledge all Nations who live, work, and play here, help us steward this land, and honour and celebrate this place.

The Opportunity

The Sally Borden Fitness and Recreation Centre is looking for experienced Recreation Facility Staff to provide exceptional customer‑service at the reception desk and throughout the facility.

Specific Accountabilities

• Greet customers with high level of customer service
• Process and maintain accurate fitness membership records, merchandise sales as well as end‑of‑day cash outs
• Assist with coordinating facility and program bookings and maintaining data entry records
• Produce photo ID cards for members, artists, faculty and staff
• Enforce facility policies and procedures, including cleaning and disinfecting procedures
• Perform pool operations tasks to AHS standards; water treatment, chemical balancing and related record keeping
• Respond to water contamination issues as needed
• Assist in accurate inventory of chemicals and cleaning supplies
• Administer emergency first aid, as required, to ensure the safety of all guests

Qualification and Educational Requirements

• Possess Certified Pool Operator Certificate or willingness to complete Certified Pool Operator course (successful candidates who do not possess certificate will need to complete Certified Pool Operator course prior to beginning employment, at Banff Centre's cost)
• Possess current Canadian qualifications for Standard First Aid with Level "C" CPR and AED, and Oxygen Administration
• Post‑Secondary Diploma
• 1‑3 years' experience in a similar role
• Basic computer skills

Special Requirements

• Due to the nature of the job, this position requires the candidate to be available to work a flexible, irregular schedule and weekends.
• There are specific clothing requirements for this position.
• Candidates must provide copies of all required qualifications before a final job offer can be made and must re‑certify qualifications if they expire within 6 months of starting employment.
• A vulnerable sector check is required for this position
• Visa Requirements: Candidates must be legally eligible to work in Canada. Banff Centre is unable to assist candidates in obtaining Canadian work authorization.

Employment Terms & Benefits

• In accordance with CUPE 4318, this is a unionized, hourly support staff position, subject to a 500 hour probation period.
• This position pays $23.15 per hour, working up to 37.5 hours per week on a rotating schedule. The weekly hours will vary based on business needs.
• Benefits of working at Banff Centre are:
  • Employee Assistance Program
  • Professional development
  • Staff cafeteria and restaurant discounts
  • Onsite fitness facility at a discounted rate – first month free for new staff!