Recreation Facility Clerk

District of West Vancouver; West Vancouver; On-site; CAD 34,000 - 49,000; Part time

Benefits offered by this job

Casual position

Job summary

District of West Vancouver is seeking casual Recreation Facility Clerks to support community recreation programs. Responsibilities include front-desk service, participant registrations via ActiveNet, facility rentals, cash handling, and data entry in a fast-paced team setting.

The position is casual with up to 25 hours per week, requiring flexibility for weekend and night shifts. CPR certification and a police information check are needed, with wage at $30.08 per hour plus 14% in lieu of

Qualifications

• Experience in public service or recreation programs is preferred.
• Ability to handle cash and process registrations with accuracy.
• Basic computer skills and data entry experience are required.

Responsibilities

• Provide customer service in person or by phone.
• Register participants using ActiveNet system.
• Arrange and manage facility rentals and related transactions.
• Handle cash, prepare statistics, and maintain records.
• Perform general administrative tasks and other duties as needed.

Skills

Customer service

Cash handling

Data entry

Microsoft Word/Excel

Tools

ActiveNet

POS system

Job description

Recreation Facility Clerk

(Casual)

Located on the traditional, ancestral and unceded lands of the Musqueam, Squamish, and Tsleil-Waututh Nations, West Vancouver is a vibrant community on the North Shore and home to parks, beaches, and to sports, recreation and arts amenities. We are seeking employees with a passion for public service who share our commitment to creating a complete, inclusive and livable community. Our dedicated staff deliver services, operate facilities and run the programs that enhance the well-being of our community.

The Community Services Department is hiring casual Recreation Facility Clerks to help promote healthy lifestyles, opportunities for play and recreation in a fast-paced team environment. Reporting to the Recreation Facility Clerk Supervisor, the primary duties include:

• Providing excellent customer service and program information in person or over the telephone;
• registering participants using the ActiveNet registration system;
• facility rentals;
• handling large amounts of cash;
• preparing statistics;
• POS transaction; preparing statistics, data entry, computer work; and,
• other related duties as required.

Desirable qualifications include a passion for providing excellent customer service while working in a dynamic environment, initiative, strong attention to detail, knowledge of the ActiveNet registration system, cash handling, Microsoft Word / Excel experience, knowledge of community recreation programs, and a demonstrated ability to deal effectively with the public. The successful candidate will possess a current and valid CPR certificate.

Candidates should be available to work weekend and night shifts and have flexibility for holiday coverage. The successful candidates will be required to supply a police information check.

This posting does not list all the duties of the position, nor does it fully detail the required skills, knowledge and abilities, licences and certificates required of candidates. For details please refer to the class specification which is available for inspection on WestNet or contact Human Resources to request a copy.

Position Status: WVMEA (Union) – Casual

Hours of Work: Up to 25 hours per week (Casual) Hours and days of work may vary.

Rate of Pay: $30.08 per hour plus 14% in lieu of benefits This position has a pay structure with five steps which increases based on the number of hours worked.

Closing Date: 11:59 p.m. on Friday, November 6, 2026

1830-26-WVMEA-CASUAL-39