Recreation Attendant 1

City of Burnaby; Burnaby; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a dedicated team as a Recreation Attendant, where you will play a vital role in providing exceptional skating experiences for families and children in the community. This position offers a dynamic work environment at various recreation centers, focusing on customer service, safety, and fun. Your responsibilities will include supervising public skating sessions, maintaining equipment, and ensuring a welcoming atmosphere. If you have a passion for community service and enjoy working with people, this opportunity is perfect for you. Embrace the chance to make a difference while enjoying the vibrant culture of Burnaby.

Qualifications

• Up to high school graduation required.
• Customer service experience is essential.
• First Aid with CPR-C Certification is an asset.

Responsibilities

• Enforce arena policies and maintain a safe environment.
• Provide customer service and assist with skate shop operations.
• Perform basic maintenance and educate patrons on equipment.

Skills

Customer Service

Interpersonal Communication

Multitasking

Skate Sharpening

Education

High School Graduation

Tools

Skates

CSA-approved Helmet

Job description

Recreation Attendant 1

Competition No:2025-RA2

Duration:Auxiliary

Salary:$21.59 + 12% in lieu of benefits (2024 Rates)

Last Updated:5/8/25

As employees, we joined the City to make a difference in the community. The Burnaby Promise sets out the responsibilities of every employee, every day, in every decision we make. It describes the standards that every employee should strive to meet when interacting with Burnaby residents, external and internal clients, and City colleagues. It gives us the tools to check our actions, particularly in times of conflict or challenge. When every employee lives by the Principles and Commitments in this document, we will collectively create a City we all want to be in, that fosters employee engagement, strengthens our relationships, and better serves our community through service excellence.

The Arena Service Programs at Bill Copeland Sports Centre, Kensington Complex, and Rosemary Brown Recreation Center are looking for individuals with strong customer service skills who are committed to working with children and families to deliver first-class skating opportunities for our community. Our staff team is welcoming applications for Recreation Attendant 1 (Skate Shop & Skate Patrol) positions. Applicants under consideration will be required to consent to a Police Information Check.

This role includes the following duties and responsibilities:

• Performing a variety of duties related to arena programs and enforcing arena policies
• Patrolling during public skating sessions and working in the skate shop
• Maintain a fun and safe environment on the ice while supervising public skating sessions
• Customer service and building and maintaining relationships
• Performing basic equipment maintenance/repairs and sharpening skates
• Educating patrons on properly fitting equipment and maintaining/repairing helmets and skates
• Performs other related work as required

The qualifications for this position include:

• Up to high school graduation
• Customer service experience
• Strong ability to multitask and prioritize work and strong interpersonal communication skills
• Previous experience skate sharpening is an asset
• High Five Training and First Aid with CPR-C Certification are assets

Other relevant information:

• Selected candidates will be required to attend an on-ice assessment session
• You must provide your own skates and a CSA-approved hockey or snow sports helmet
• Applicants successful in the on-ice assessment will be considered for an interview

Apply online atwww.burnaby.ca/careerstoday!This opportunity will remain open until filled.

Hourly wage: $21.59 + 12% in lieu of benefits (2024 Rates)

Locations: Bill Copeland Sports Centre, Kensington Complex, and Rosemary Brown Recreation Center

Hours of Work:As this is an auxiliary position, hours and shifts can vary depending on operational requirements, and are scheduled on an as needed basis. Typical shifts in this position will be from Monday through Sunday between the hours of 8:00am to 8:30pm.

We respectfully acknowledge that the City of Burnaby is located on the unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), səlilwətaɬ (Tsleil-Waututh), and kʷikʷəƛ̓əm Peoples (Kwikwetlem). Each Nation has distinct histories and distinct traditional territories that fully or partially encompass the city. We encourage you to learn more about the Host Nations whose ancestors have occupied and used these lands, including parts of present-day Burnaby, for thousands of years. We are grateful to be on this territory as we dedicate ourselves to creating an inclusive and diverse workforce that reflects our vibrant community and welcomes applicants of all backgrounds, genders, ages, ethnicities, abilities, sexual orientations, and life experiences.

Please contact People and Culture at604-294-7303if you do not receive a confirmation email within one hour of submitting your application online.

Copies of relevant professional certificates will be required at the time of the on-ice evaluation.

Apply to this position

EQUAL OPPORTUNITY EMPLOYER
Visit us at www.burnaby.ca