Recreation and Sport - Aquatic Attendant-NC101

City of London; Ontario; On-site; CAD 30,000 - 60,000; Full time

Job description

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London, Ontario is a growing and vibrant city. Our municipality is home to almost 500,000 residents, and welcomes all to live, work and play. Our employees take pride in working for a well-run city that offers exceptional amenities, services and programs for our residents. Londoners love our urban trails, outdoor parks and events, recreation programs and our thriving arts, music and culture scene!

The City of London has implemented the Anti-Racism and Anti-Oppression (ARAO) division with the mandate to create and sustain action-focused, positive, and lasting systemic change in the City of London so that race or membership in an equity-denied group does not predict one’s access to opportunities or ability to engage wholeheartedly in the London community. To learn more about The City of London’s commitment to Anti-Racism and Anti-Oppression, visit the ARAO website.

Title: Recreation and Sport - Aquatic Attendant-NC101

Job Close Date: Jun 27, 2025

File Number: 1530 Employee Group: Casual

Service Area: Neighbourhood and Community-Wide Services Division: Recreation and Sport

Job Type: Casual # of Openings: 80

Summary:

Aquatic Services provide London families and individuals of all ages with opportunities to participate in unstructured aquatic activities and structured educational programs to teach drowning prevention and water safety.

Role:

Reporting to the Supervisor, Recreation Services, the Aquatic Attendant is responsible for ensuring a safe and enjoyable aquatic experience for Londoners. This casual position works as part of a team in a public-facing fast-paced aquatic environment to promote public water safety, involved in drowning prevention events and assists with swim lessons while providing excellent customer service to Londoners.

Job Responsibilities

• Control the use of pool equipment and amusement devices during recreational swims and facility rentals.
• Monitor the public while using the wading pools and/or slide during operating hours.
• Assist in the aquatic Learn to Swim program lesson planning instruction and delivery with guidance from Instructor/guard.
• Promote public water safety education drowning prevention initiatives.
• Participate in all training sessions and be able to demonstrate and maintain skills relevant to the position.
• Clean wading pool prior to filling and empty at the end of the day. Monitor the wading pool until it is completely emptied.
• Record and submit timely, neat and accurate documentation including but not limited to bather load, chemical logs, incident and accident reports etc.
• Conduct and organize daily games and activities as well as weekly special event days.
• Demonstrate excellent customer service skills and a positive and professional attitude when communicating with participants, parents, the public, and co-workers.
• Demonstrate commitment to anti-racism, anti-oppression and human rights through practices and interactions with community partners, employees, and individuals and support programs and initiatives that reflect this commitment.
• Demonstrate commitment and adherence to Health and Safety legislation and programs; actively promote a culture of safety.
• Perform other tasks as assigned.

Qualifications:

• Current Standard First Aid Certificate (prior to the start of employment)
• Current Bronze Cross or higher Certificate
• Current Lifesaving Society Assistant Instructor or higher Certificate recommended.
• Vulnerable Sector Police Check (VSPC) (prior to the start of employment)

Skills and Abilities:

• Ability to demonstrate good communication, high energy, enthusiasm and continued positive attitude.
• Ability to demonstrate interpersonal and customer service skills.
• Ability to work independently and as a member of a team.
• High level of comfort in fast-paced public-facing environments.
• Experience working with children, youth and/or adults with special needs an asset.
• Second language is an asset (please indicate on resume).

Other Information:

Rate of Pay: $16.55 per hour

As an inclusive employer, we are committed to providing a fully accessible recruitment process. Please contact us at any time during the recruitment process and let us know what accessible supports you may need.

Phone: [phone], TTY: 519-661-4889, Email: [e-mail]