Indigenous Peace Keeper

Native Child and Family Services of Toronto; Toronto; On-site; CAD 56,000 - 82,000; Full time

Job summary

A leading Indigenous agency in Toronto is seeking an Indigenous Peace Keeper to foster a welcoming environment and ensure safety within its facilities. This full-time role requires strong communication skills and cultural sensitivity, with emphasis on relationship building within the community. Ideal candidates will have lived experiences and be committed to upholding Indigenous protocols.

Qualifications

• Lived experience as an Indigenous person respecting Indigenous protocols.
• Solid understanding of the impact of the legacy of Residential Schools.
• Experience in an Indigenous Child-Wellbeing setting is an asset.

Responsibilities

• Greet and provide logistical support to visitors.
• Document interactions in Caseworks and complete Incident Reports.
• Work with the Community Response team on a Holistic crisis response.

Skills

Excellent communication

Culturally grounded crisis intervention

Relationship building

Tools

Microsoft Teams

Outlook

Job description

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Native Child and Family Services of Toronto provided pay range

This range is provided by Native Child and Family Services of Toronto. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$56,453.00/yr - CA$81,844.00/yr

Hours: 35 hrs per wk.

Rate: $31.02-$44.97 per hour

Classification: 8 month Contract, full-time (9am to 5pm, Mon - Fri)

Location: 30 College St., Toronto

Position: Unionized

About Native Child

Native Child and Family Services of Toronto, (NCFST) strives to provide a life of quality, well-being, caring and healing for our children and families in the Toronto Indigenous Community. We do this by creating a service model that is culture-based and respects the values of Native people, the extended family, and the right to self-determination and through the integration of holistic, culturally based prevention services that are child centered, family focused, and community driven.

At Native Child, we are guided by our purpose: Honoring Our Roots, Embracing Our Future. We are inspired to be and do our best, recognizing the profound impact we have on our communities, our people, and our shared heritage. Our commitment to preserving and celebrating Indigenous culture drives us to be a leading force in our region. Here, you are welcomed into an inclusive and supportive environment that values each individual's contributions and fosters collective success.

Position Summary

Reporting to the Holistic Intake Supervisor, the Peacekeeper will ensure a welcoming space for staff, community members, visitors, allies, partners and all who access our spaces at the 30 College Street facility. Acting as a guide, the Peacekeeper will provide support and information, as well, be the point person in the event of an emergency, alerting leadership and executing the agency’s emergency response.

Key Responsibilities

• Greet and provide logistical support to visitors, community members, etc.
• Proactively build relationships with community members.
• Answer community inquiries in a professional and positive manner, providing practical or emotional support when needed.
• Documenting interactions in Caseworks; entering all case notes in a timely manner. Completing Incident Reports where necessary
• Provide early response to situations that may occur.
• Participate in the review of crisis response plan.
• Work with the Community Response (Duty Response) team to develop and implement a Holistic crisis response approach.
• Problem-solve potential complaints and alert the team, including management, on issues that require follow-up.
• Be knowledgeable regarding the daily activities in the facility and other areas of the agency.
• Respond to emails and other messages promptly
• Other related duties and responsibilities as required.
  
  

Minimum Qualifications And Skills

• Lived experiences as an Indigenous person with the ability to respect and share Indigenous protocols while also respecting the unique Cultural distinctions and variations found throughout the urban Indigenous environment.
• Experience working within an Indigenous Child-Wellbeing setting would be considered an asset.
• A solid understanding of and sensitivity to the experiences of Indigenous peoples in Canada, and the impact of the legacy of Residential Schools and the Sixties Scoop upon them is essential.
• Ability to work collaboratively in the preparation of Agency Ceremonies and/or events ensuring that appropriate Cultural protocols are honoured and respected.
• Respect for, and sensitivity towards, as well as knowledge and understanding of Indigenous Culture
• Excellent communication both verbal and written.
• Comfortable working with Outlook, Microsoft Teams and other Microsoft Office programs.
• Experience working with Caseworks or another database system would be considered an asset.
• The ability to multi-task and adapt to change in a fast-paced dynamic environment
• Knowledge of NCFST programs and services.
• Strong culturally grounded crisis intervention and de-escalation skills.
• Excellent written and verbal communication skills.
• Outstanding interpersonal skills that focus on relationship building.
• De-escalation training certificate an asset
• Valid Ontario security guard license an asset
• Please note that the successful candidate is required to complete a background check.
  
  

Work Environment

• Lobby area, some out-of-doors service around 30 College, standard office environment
  
  

Additional Information

Interested in this role, but don't meet every requirement? We encourage you to apply online! We know from experience that a candidate doesn't need 100% of the qualifications listed to bring incredible value to our team.

Visit our LinkedIn Company Page or follow us on LinkedIn.

Our Commitment

• We are an Equal Opportunity Employer committed to diversity and inclusion and does not discriminate on the basis of any legally protected ground. We encourage applications from all qualified individuals, including those from Indigenous backgrounds.
• In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Native Child will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required. If you require accommodation during the interview process, please contact Human Resources at [e-mail] .
• We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.
  
  

Come join our team - and help create a difference in the community

To Apply, Please Provide

• Cover letter outlining how you how meet the qualifications of the role.
• Current resume and include three work related references
• As a multi-service urban Indigenous agency providing holistic, culture-based programs and services to Indigenous children, and families, NCFST will give priority to applicants who identify as First Nations, Inuit, Metis, and those with close affiliations.
• NCFST is committed to providing a barrier-free work environment in accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. As such, NCFST will make accommodations available to applicants with disabilities upon request during the recruitment process.
  
  

Closing Date: July 7, 2025

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

Job function

• Job function

  Administrative

• Industries

  Individual and Family Services

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