Recreation and Culture Attendant (Part-time)

City of Ottawa; Ottawa; On-site; CAD 30,000 - 60,000; Part time

Job summary

The City of Ottawa is seeking part-time Recreation and Culture Attendants to supervise community facilities and provide excellent customer service. Candidates should have completed Grade 10, be certified in First Aid, and possess effective communication skills to relate with a diverse population. This role offers flexible shifts and contributes to enhancing community engagement through recreation.

Qualifications

• Completion of Grade 10 is required.
• Experience in customer service is necessary.
• Certifications in Standard First Aid, CPR, and AED are needed.

Responsibilities

• Supervise and assist customers at facilities.
• Ensure effective service delivery in City facilities.

Skills

Effective decision-making

Positive communication

Customer service skills

Teamwork

Education

Completion of Grade 10

Tools

Corporate computer software

Job description

Select how often (in days) to receive an alert: Create alert

Recreation and Culture Attendant (Part-time)

Requisition ID:18075
Department:Rec, Cultural & Facility Services Dept.
Service: Complexes, Aqua & Specialized Services
Employment Type: 1 or more Part-time Continuous Positions – up to 24 hours per week
Salary Information: $17.200 - $17.554 per hour (2024 rates of pay)
Various Shifts: Days, Evenings, Weekends
Affiliation:CUPE 503 PT Rec & Cult
Location: Various locations
City: Ottawa, ON
Job Category:Recreation, Cultural & Facility Services
Application Close:07/06/2026

JOB SUMMARY

The Recreation, Cultural and Facility Services department is responsible for building a healthy, inclusive and vibrant City, as well as ensuring that communities, residents and visitors have access to the recreation and cultural places, programs, events and services that allow them to experience all the benefits the City has to offer, and overseeing Buildings and Facilities Management for improved service delivery integration, ensuring the best possible client experience in City facilities. You are responsible for supervising and assisting the customer’s use of a facility or site on behalf of the City of Ottawa.

EDUCATION AND EXPERIENCE

Completion of Grade 10

Experience working with the public and providing service to customers

CERTIFICATIONS AND LICENCES

Current Standard First Aid, CPR and/or AED certificates

AODA Customer Service/IASR Training

KNOWLEDGE

• Develops a working knowledge of the Department’s facilities, programmes and policies
• Knowledge of corporate computer software is an asset
• Leadership training is an asset

COMPETENCIES, SKILLS AND ABILITIES

• Demonstrated effective decision-making and judgement.
• Ability to work effectively in both a team setting and independently with minimum supervision.
• Positive and effective communication and customer service skills. Demonstrated leadership abilities.
• Ability to relate positively and effectively with a wide diversity of people.
• Displays initiative, reliability and flexibility.
• Good communication and interpersonal skills.

WHAT YOU NEED TO KNOW

• Language Requirement:Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.
• Police Record Check:The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Note: Under the age of 18, requires a Criminal Record and Judicial Matters check in place of the Vulnerable Sector Check.; Police record checks completed by a third-party company will not be accepted.
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions.
Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.

The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation.