Public Skating Attendant (Part-time)

City of Ottawa; Ottawa; On-site; CAD 30,000 - 60,000; Part time

Job summary

The City of Ottawa seeks part-time Recreation staff for managing Public Skating Programs. Responsibilities include site coordination, customer service, and ensuring safety measures while delivering a valuable experience to community members. Ideal candidates will have experience in recreation activities, strong leadership, and customer service skills paid competitively in a vibrant city environment.

Qualifications

• 1 year experience in administrative/cash handling roles.
• Experience in leading recreation activities and supervising groups.
• Current Standard First Aid & AED Operator certificates are required.

Responsibilities

• Coordinating and supervising Public Skating Programs.
• Customer service including cash handling.
• Ensuring risk management procedures are followed.

Skills

Problem-solving

Customer service

Leadership

Organization

Education

Completion of Grade 10

Leadership Training

Job description

Department: Rec, Cultural & Facility Services Dept.

Employment Type: Multiple Part-time Permanent positions - Up to 24 hours/week
Various Shifts: Days, Evenings, Weekends

Salary Information: $17.200 - $18.205 per hour (2024 rates of pay)

Location: Various locations

Job Category: Recreation, Cultural & Facility Services

Application Close: 08/06/2025

JOB SUMMARY

The Recreation, Cultural and Facility Services department is responsible for building a healthy, inclusive and vibrant City, as well as ensuring that communities, residents and visitors have access to the recreation and cultural places, programs, events and services that allow them to experience all the benefits the City has to offer, and overseeing Buildings and Facilities Management for improved service delivery integration, ensuring the best possible client experience in City facilities. Y

ou are responsible for coordinating, supervising and evaluating the direct involvement of site specific Public Skating Programs. Responsibilities include site coordination, supervision, direction of participants, cash handling, customer service, risk management procedures and general administrative tasks.

EDUCATION AND EXPERIENCE

Completion of Grade 10

Leadership Training is an asset.

Minimum of 1 year of experience in an administrative / cash handling role and working with the public.

Previous experience in leading recreation activities and providing direction to participants.

CERTIFICATIONS AND LICENCES

Current Standard First Aid certificate

Current AED Operator certificate

AODA Customer Service/IASR Training

KNOWLEDGE

• Demonstrated confidence as a competent skater (i.e. able to skate forwards, backwards, cross-overs and stops).
• Develops a working knowledge of the Department’s facilities and programmes in order to make appropriate referrals to other sites as required.
• Ability to instruct skating an asset (i.e. knowledge of basic skating skills).

COMPETENCIES, SKILLS AND ABILITIES

• Excellent organizational skills and ability to multi-task.
• Demonstrated effective problem-solving skills, decision-making and judgement.
• Able to maintain records.
• Ability to work effectively in both a team setting and independently with minimum supervision.
• Positive and effective communication and customer service skills.
• Demonstrated leadership abilities.
• Ability to relate positively and effectively with a wide diversity of people.
• Understanding of Corporate cash handling policies and procedures.
• Able to work in an environment, which has multiple demands and changing priorities.
• Displays initiative, reliability and flexibility.
• Good communication and interpersonal skills.
• Must be available to work staggered hours (i.e. weekdays, evenings, weekends)
• Must wear City of Ottawa provided jacket/vest, fanny pack and whistle.

WHAT YOU NEED TO KNOW

• Language Requirement:Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.
• Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Note: Under the age of 18, requires a Criminal Record and Judicial Matters check in place of the Vulnerable Sector Check.; Police record checks completed by a third-party company will not be accepted.
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions.
Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.

The City of Ottawa provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted to proceed to the selection process, please advise us if you require any accommodation.

Accessible formats and communication supports are available upon request. Please contact the HR Service Centre at 613-580-2424, extension 47411.

About the company

Compte français disponible à : https://www.facebook.com/villedottawa Social Media Protocol The City welcomes feedback and ideas from its followers and fans. All comments and replies will be monitored, and any emerging themes or helpful suggestio...

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at [e-mail] or 407-000-0000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at [e-mail] or 407-000-0000.