RECP-Receptionist

Lifemark Health Group; Fredericton; On-site; CAD 25,000 - 33,000; Part time

Job summary

Williams Chiropractic Health & Performance Centre, part of Lifemark Health Group, is seeking a part-time Front Desk Receptionist at 169 Main St, Fredericton NB.

You will handle calls, scheduling, patient intake, data entry, payments, and coordinate clinic activities with care and professionalism.

Qualifications

• Front desk experience in a healthcare setting preferred.
• Strong verbal and written communication and customer service skills.
• Excellent organizational and multitasking abilities in a fast-paced environment.
• Proficient with computer systems and medical office software.

Responsibilities

• Deliver a professional front-desk experience by managing calls, greeting patients, and addressing inquiries
• Coordinate accurate patient intake and maintain up-to-date records
• Assist patients with completing documentation to ensure accuracy
• Schedule appointments and manage patient records efficiently
• Collect payments at time of service and submit insurance claims
• Provide administrative support to the Care Coordinator Manager and Clinic Director

Skills

Customer service

Communication

Multitasking

Organization

Education

High School Diploma or equivalent

Post-secondary education in Medical Office Administration or related field

Tools

Microsoft Office Suite

EMR/Case Management systems

Job description

Front Desk Receptionist - Williams Chiropractic Health & Performance Centre

Location: 169 Main St, Fredericton, New Brunswick

Front Desk Receptionist - Williams Chiropractic Health & Performance Centre

Location: 169 Main St, Fredericton, New Brunswick

Status: Part Time - approximately 18 hours per week

Expected schedule

• Tuesday and Wednesday from 2:45 p.m. to 8:45 p.m.
• Friday from 2:45 p.m. to 7:15 p.m.

Are you passionate and dedicated to making a positive impact on people's health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a reputation for being one of the best in the industry with exceptional standards of work and quality? If so, come and join us as a Front Desk Receptionist at Williams Chiropractic Health & Performance Centre, a Lifemark Health Group clinic, Canada's premier, largest, and most comprehensive healthcare management organization. We believe when you move better, you feel better. This is at the heart of everything we do, and we are seeking a Front Desk Receptionist who shares this same philosophy.

Williams Chiropractic Health & Performance Centre joined Lifemark Health Group in 2026 and provides a wide range of services including Chiropractic Care, Acupuncture, Massage Therapy and Physiotherapy services.

The Front Desk Receptionist is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by efficiently providing administrative support and coordinating clinic activity with friendly, enthusiastic and professional service with all patients, team members and external customers. The Front Desk Receptionist is responsible for all aspects of patient intake, data entry, answering the phone, outbound calling, receiving faxes and emails, as well as invoicing and payments.

Why Lifemark and Williams Chiropractic Health & Performance Centre?

• Opportunity to work with a multi-disciplinary team of clinicians and the satisfaction of being on a driven team
• Supportive and collaborative administrative team
• Positive and comforting work environment
• Opportunities for growth within a national company
• Nationally recognized brand with a strong digital presence

Primary Responsibilities

• Deliver a professional front-desk experience by managing calls, greeting patients, and addressing inquiries
• Coordinate accurate patient intake and maintain up-to-date records throughout treatment
• Assist patients with completing documentation to ensure accuracy and completeness
• Schedule appointments and manage patient records efficiently
• Collect payments at time of service and submit insurance claims to third-party funders
• Perform data entry and billing in accordance with clinic procedures
• Manage incoming and outgoing communications, including mail, courier, and fax
• Provide administrative support to the Care Coordinator Manager and Clinic Director

Qualifications & Core Competencies

The ideal candidate will have:

• High School Diploma or equivalent required; post-secondary education in Medical Office Administration or related field is an asset
• Strong organizational and multitasking skills in a fast-paced environment
• Excellent communication (verbal and written) and customer service skills
• Proficient in computer systems, including Microsoft Office Suite; previous experience with EMR/Case Management systems considered an asset
• Flexible, adaptable, and responsive to changing priorities
• Ability to work both independently and collaboratively as part of a team
• Previous experience in a physiotherapy or multidisciplinary healthcare clinic is considered a strong asset
• Ability and willingness to travel between multiple locations within the XX area as required

Inclusion

We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.

Accommodation

Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent @lifemark.ca