Records Supervisor, Police

CivicInfo BC; Nanaimo; Hybrid; CAD 77,000 - 81,000; Full time

Benefits offered by this job

CUPE bargaining unit

35-hour work week

Job summary

The City of Nanaimo is seeking a permanent full-time Records Supervisor, Police, to oversee the Records Unit and assist the Shift Supervisor in coordinating Watch Clerks and Switchboard Operators. The role emphasizes quality assurance and data maintenance across PRIME, Ibook, CPIC and CJIM.

Applicants should have Grade 12, 5 years in RCMP records with at least 1 year in supervision, and be eligible for Enhanced Reliability Status.

Qualifications

• Must have completed Grade 12 and have a minimum 5 years’ experience in an RCMP records environment, including a minimum of 1-year supervisory experience.
• Enhanced Reliability Status must be obtainable as a condition of employment per government screening directives.
• Provide a complete and verifiable five-year history with no unexplained gaps.
• Screening may include education verification, criminal checks, and reference checks.

Responsibilities

• Supervise support staff in the Records Unit.
• Review the work of the Watch Clerks and Switchboard Operators.
• Perform specialized QA and data maintenance of the Records Management Systems (PRIME, Ibook, CPIC and CJIM).
• Review workflow with the PRIME Coordinator and recommend changes in local policy and procedures.

Skills

Supervisory experience

Records management

Quality assurance

Data maintenance

PRIME Ibook CPIC CJIM

Education

Grade 12

5 years RCMP records experience

Tools

PRIME

Ibook

CPIC

CJIM

Job description

DiscoverNanaimo - One of the oldest cities on Canada's west coast, the City of Nanaimo is a growing, livable urban centre that still maintains its historic charm. Situated between the mountains and the ocean on the east coast of Vancouver Island, Nanaimo is a short ferry trip away from Metro Vancouver, and a 90-minute drive from Victoria. Nanaimo is truly an extraordinary community that is home to Vancouver Island University and is rich in parks, recreational, cultural and social amenities.

Permanent Full-Time (Competition 26-106)

Position Overview The City of Nanaimo is seeking a permanent full-time Records Supervisor, Police. Under the direction of the Manager, Police Services, the incumbent supervises support staff in the Records Unit and assists the Shift Supervisor to review the work of the Watch Clerks and Switchboard Operators. The Records Supervisor performs specialized quality assurance and data maintenance of the Records Management Systems (PRIME, Ibook, CPIC and CJIM); reviews and evaluates workflow with the PRIME Coordinator and recommends changes in local policy and procedures.

Qualifications Applicants must have completed Grade 12 and have a minimum 5 years’ experience in an RCMP records environment, including a minimum of 1-year supervisory experience. An equivalent combination of education and experience may be considered. The successful candidate must be able to obtain and maintain Enhanced Reliability Status as a condition of employment, in accordance with the Government of Canada’s Directive on Security Screening. Applicants must provide a complete and verifiable five (5) year history, including residences, employment, education, and other activities, with no unexplained gaps. Periods of six (6) consecutive months or more spent outside Canada must be disclosed and may require additional verification. Screening may include identity verification, criminal record checks, reference checks, credit check, and other background inquiries relevant to the position.

Additional Information This is a CUPE bargaining unit position based on a 35-hour work week, and subject to Article 1(d) - Probationary Period as set out in the Union Collective Agreement. The hourly wage is $42.25, increasing to $44.47 after 60 working days (Jan 2026 Rates). Hours of work will be between the hours of 7:00 a.m. and 11:00 p.m., Sunday through Saturday, 7 hours per day. The wage level for this position is subject to confirmation under a union/management jointly negotiated job evaluation plan. Shortlisted applicants may be required to undergo verification of their education credentials.

Posting Date Tuesday, September 16, 2026

Application Deadline Tuesday, October 6, 2026 4:30 p.m.

Contact Information Human Resources City of Nanaimo 2 nd Floor, 455 Wallace Street Nanaimo, BC V9R 5J6 Phone: [phone]

The City of Nanaimo is an inclusive employer that values diversity and invites applications from all qualified individuals who are legally entitled to work in Canada. We thank all applicants in advance for their interest; however, only those selected for further consideration will be contacted. If shortlisted for the role and need an accommodation within the hiring process, we would be pleased to discuss how best to accommodate your needs.