Records Management Specialist

Talentmatics Inc.; Toronto; On-site; CAD 75,000 - 110,000; Full time

Job summary

Talentmatics Inc. in Toronto, ON is hiring a Team Lead for the Records/Document Management team. The role oversees a digitization group, ensuring accuracy, timeliness, and adherence to quality standards while coordinating with the client to address project needs.

The ideal candidate has 3–5 years in records/document management, proficiency with SharePoint or similar ECM platforms, and strong Excel/data analysis skills to drive reporting and productivity improvements.

Qualifications

• Diploma or degree in records management, information management, business administration, GIS, or related field (or equivalent experience).
• 3–5 years of experience in records management, document management, digitization or related fields.
• Experience leading or supervising a team and delivering projects on schedule with quality expectations.

Responsibilities

• Lead and support the digitization team in daily operations, ensuring work is completed accurately, on schedule, and within quality targets.
• Provide guidance on document processing, indexing, records organization, data entry, and document management systems.
• Monitor data quality, validate project deliverables, and prepare progress/status reports.
• Train, mentor, and support team members while promoting knowledge sharing and continuous improvement.

Skills

Records management

Document management

Digitization

Information management

Team leadership

Excel proficiency

Education

Diploma or degree in records management or related field

Tools

SharePoint

ECM platforms

Microsoft Excel

Job description

We are Hiring for Records/ Document Management Team Lead - Toronto, CAN - Onsite, l

Role:

We are looking for an experienced Team Lead to manage a team responsible for scanning, indexing, and organizing utility records and documents. The successful candidate will oversee daily operations, ensure quality and productivity targets are achieved, support and train team members, and work directly with the client to address project requirements and operational issues.

Primary Responsibilities:

• Lead and support the digitization team in daily operations, ensuring work is completed accurately, on schedule, and within quality targets.
• Provide guidance to team members on document processing, indexing, records organization, data entry, and document management systems.
• Monitor data quality, validate project deliverables, and prepare progress and status reports.
• Train, mentor, and support team members while promoting knowledge sharing and continuous improvement.

Requirements:

• Experience in records management, document management, document control, digitization, or related information management functions.
• Experience working with document management systems such as SharePoint or other enterprise document/content management platforms.
• Proficiency in Microsoft Office applications, particularly Excel for tracking, reporting, and data analysis.

Qualifications:

• Diploma or degree in records management, information management, business administration, GIS, or a related field; equivalent experience will also be considered.
• 3-5 years of experience in records management, document management, digitization, document control, or a similar field.
• Previous experience leading or supervising a team and delivering projects on schedule while meeting quality expectations.