Reconciliation Officer

GardaWorld; Vancouver; On-site; CAD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salary and benefits

Free onsite parking

International company offering many...

Job summary

GardaWorld Cash Services in Vancouver is seeking a Reconciliation Officer to support daily reporting, AML verification, and billing data collection. You will assist with metrics, investigations, and program updates, ensuring timely responses to client inquiries in a fast-paced environment.

The role requires strong computing skills, attention to detail, and excellent time management, with onsite collaboration in a dynamic, international company environment.

Qualifications

• Working knowledge of Cash Vault Services operations.
• Strong knowledge of Word, Excel, and MS Office applications.
• Highly organized and detail-oriented with time management skills.

Responsibilities

• Review daily reporting for all customers across functions (Deposit Processing, ATM Reconciliation, Cheque investigations, Suspense account management).
• AML reporting/verification for clients.
• Billing—Data collection for Monthly CVS Billing.
• Assisting Manager with Daily Metrics Data collection.
• Investigating Daily Outages and taking necessary action (pulling TRs, requesting rebalances, offsets).
• Assisting with CVS Claim Investigations.
• Ensuring Compass & Money Manager programs are updated with current information.
• Emergency Cash Parcel Management.
• Responding to customer emails and inquiries promptly and professionally.
• Forecasting cash volumes for a client.

Skills

Cash Vault Operations

Microsoft Office

Communication skills

Time management

Detail oriented

Tools

Word

Excel

MS Office

Job description

Career Opportunities: Reconciliation Officer (249154)

Join a team rich in diversity, respect, and growth to make the world a safer place for families, communities, and businesses. At GardaWorld Cash, we take our security responsibility seriously and strive to inspire trust. Interested in an enriching and meaningful career? Join our ranks!

GardaWorld Cash Services is the #1 supplier of cash services in North America and offers you the opportunity of an exciting career.

We are hiring a Reconciliation Officer for our Cash Services Division in Vancouver, British Columbia.

What you will be doing

• Review of daily reporting of all customers (For different functions e.g., Deposit Processing, ATM Rec, Cheque investigations, Suspense account management)
• AML reporting/verification for client
• Billing- Data Collection for Monthly CVS Billing
• Assisting Manager with Daily Metrics Data collection
• Assisting in investigation of Daily Outages and actioning as required (Pulling TRs, requesting rebalances, performing offsets, maintaining the daily differences tracker)
• Assisting with CVS Claim Investigations
• Ensuring all programs (Compass & Money Manager) are updated with current information.
• Emergency Cash Parcel Management
• Responding to customer emails, inquires in a timely & professional manner
• Support/Forecasting cash volumes for one of our clients.

What we offer

• Competitive salary and benefits
• Free, onsite parking
• International company offering many career opportunities

What we are looking for

• Working/Practical knowledge of Cash Vault Services operations is a key requirement
• Strong Knowledge of Computing systems such as: Word, Excel, and MS Office applications
• Strong knowledge of current customer base
• Reliable, conscientious, and responsible
• Highly organized and work with minimal supervision
• Strict attention to detail, accuracy in analysis
• Exceptional time management and organizational skills
• Strong communication skills both oral and written
• Eager to work in a fast-paced environment and to cope with pressure and tight timelines

We are committed to fostering an inclusive and accessible hiring process. If you require accommodation during any stage of the recruitment or interview process, please let us know. We will work with you to ensure your needs are met and that you can fully participate.