Receptionist (part-time) - Open until filled - Applications processed as received

City of Powell River BC; Powell River; On-site; CAD 36,000 - 51,000; Part time

Job summary

The Receptionist provides front-line customer service to Recreation Complex users by responding to enquiries, processing transactions and supporting registration services. The incumbent provides clerical and administrative support to the Recreation Division and administration staff and maintains accurate records.

The incumbent works collaboratively with staff to meet departmental administrative needs and support safe, respectful and inclusive delivery of service at the Recreation Complex.

Qualifications

• High School (Grade 12) required; WHMIS certificate and First Aid with AED training preferred.
• Minimum 3 months of accredited training in administrative software and OS relevant to support work.
• Minimum typing speed of 35 words per minute.

Responsibilities

• Provide front-line customer service to Recreation Complex users by responding to inquiries, processing transactions and supporting registration services.
• Provide clerical and administrative support to the Recreation Division and administration staff and maintain accurate records.
• Collaborate with staff to meet department administrative needs and support safe, respectful, and inclusive service delivery at the Recreation Complex.

Skills

Customer service

Clerical work

Cash handling

Record keeping

Communication

Education

High School (Grade 12)

WHMIS Certificate

First Aid (Intermediate) and AED Training

Accredited admin software training (3 months)

Typing speed 35 wpm

Job description

Receptionist (part-time)

Job No: CITYPR1255

Location: Powell River, BC

Closing Date: 31 Dec 2026 MST

OPEN DATE: October 20, 2026

CLOSING DATE: Open until filled - Applications processed as received

DEPARTMENT: Parks, Recreation & Culture

DIVISION: Recreation

SECTION: Administration

REPORTS TO: Head Receptionist

About The Organization

Powell River is where coastal living, community connection, and career opportunity come together. Nestled on the northern Sunshine Coast of British Columbia, this vibrant coastal city offers an increasingly rare combination of exceptional quality of life, access to nature, and attainable homeownership compared to many communities across the province.

Surrounded by the Salish Sea, pristine lakes, lush forests, and rugged mountains, Powell River blends the amenities of an urban centre with the warmth and sense of belonging of a close-knit community. Residents enjoy world-class hiking, mountain biking, kayaking, boating, fishing, diving, and camping, all just minutes from their own front door. Home to the renowned Sunshine Coast Trail and the qathet Canoe Route, Powell River is a destination where outdoor adventure is part of everyday life.

Beyond its natural beauty, Powell River is known for its vibrant arts and culture scene. Designated a Cultural Capital of Canada, the community offers a rich array of festivals, galleries, and cultural experiences that contribute to its distinct character and strong sense of place.

Rich in history and heritage, Powell River's Townsite Historic District reflects the community's forestry roots and unique architectural legacy. Today, that heritage is complemented by a diverse economy supported by forestry, tourism, healthcare, education, technology, and professional services.

For professionals and families seeking meaningful opportunities without compromising lifestyle, Powell River offers an exceptional place to live and work. With a strong sense of community, short commutes, diverse housing options, and unparalleled access to recreation, Powell River provides a compelling balance of career and quality of life.

Job Summary

The Receptionist provides front-line customer service to Recreation Complex users by responding to enquiries, processing transactions and supporting registration services. The incumbent provides clerical and administrative support to the Recreation Division and administration staff and maintains accurate records. The incumbent works collaboratively with staff to meet departmental administrative needs and support safe, respectful and inclusive delivery of service at the Recreation Complex.

Required Qualifications

Education and Training: High School (Grade 12). WHMIS Certificate. Intermediate First Aid Certification and AED Training. Minimum of three (3) months of accredited training in computer software and operating systems relevant to administrative support. Minimum typing speed of 35 words per minute.

Experience: Six (6) months of related customer service experience such as cashiering, clerical or recreation administration experience.

Knowledge, Skills And Abilities

Demonstrated ability to use standard office software, recreation-specific computer applications, administrative systems and office technology to complete routine administrative tasks accurately. Working knowledge of Recreation Complex operational policies and emergency procedures. Skill in communicating clearly, respectfully and professionally with the public, staff and facility users to support efficient front counter service and productive working relationships. Ability to apply sound judgment when handling routine enquiries, processing transactions and recognizing when referral or escalation is required. Ability to maintain accurate records related to registrations, admissions, contracts, bookings, inventory and first aid documentation. Skill in processing cash, balancing transactions and preparing bank deposits with accuracy and attention to detail. Ability to work within, and contribute to, a high-functioning team environment. Ability to organize work, manage competing requests and complete tasks accurately during busy service periods. Working knowledge of safe work procedures and ability to report hazards, incidents and unsafe conditions promptly. Ability to maintain confidentiality and handle sensitive customer, staff and incident information with discretion. Ability to approach work and relationships in a culturally sensitive and inclusive manner.

Pay Rate

This is a union position with the current pay rate of $31.49 per hour as outlined in the Canadian Union of Public Employees Local 798 Collective Agreement.

Hours Of Work

Varied schedule including early mornings, evenings, and weekends

Please note: This position is to provide extra capacity and to cover for absences such as sick and vacation relief. It requires availability for both short-notice and pre-scheduled work.

The City of Powell River is an equal opportunity employer.